Martin Lewis's vital warning on bank card payments
Money expert Martin Lewis urges UK consumers to choose Direct Debits over recurring card payments for stronger legal protection and easier cancellation. Learn the crucial difference.
Category : Search result: consumer preferences
Home insurers named for low claims acceptance rates
Consumer group Which? exposes three major home insurers accepting less than half of claims. Discover the firms named and what it means for your policy. Read the full report now.
Widower's Virgin Media account transfer nightmare
A grieving widower details his three-month struggle to transfer his late wife's Virgin Media account, facing repeated calls and paying double. Read his full story.
How Quality Street decides which sweets to discontinue
A Nestlé brand manager reveals the consumer-driven process behind Quality Street's chocolate mix and why axing a sweet causes 'outrage'. Discover the years of planning behind new flavours.
Sports Direct Demands £2,076 From Shoppers Over Stolen Parcels
Sports Direct customers face court threats and demands for thousands after parcels were stolen from doorsteps. The retailer is using a crime agency to pursue refunded shoppers. Read the full investigation.
Santander's 10 urgent demands to UK government on fraud
Santander UK issues 10 urgent demands to the Labour government, calling for a consumer-first payments strategy as fraud prevention tops public priorities. Read the full report.
Black Friday slows UK shop price inflation
Black Friday sales led to a slowdown in shop price rises across the UK high street in November, new data reveals. Discover how consumer deals impacted inflation.
Kellogg's cereal box shrinkflation angers UK shoppers
Kellogg's reduces size of popular cereal from 500g to 460g while keeping price at £3.40. Fans cry 'robbed in daylight' as shrinkflation trend continues.
Nationwide Sees 'Unexpected' 7.3M Black Friday Transactions
Nationwide Building Society reports a record-breaking Black Friday with over 7.3 million transactions, a 9.18% surge from 2024. Discover the data and what it means for UK consumers.
Sore throat remedies to avoid, says Which?
Consumer experts reveal which sore throat treatments aren't worth buying and what home remedies actually work. Save money with these NHS-approved alternatives.
Nationwide Sees Black Friday Transactions Soar
Nationwide Building Society reports a 13.6% rise in early Black Friday transactions, with over 2.5 million by 10am. Get expert tips for safe and savvy shopping.
Black Friday 2025: Every Hack You Need to Know
With Black Friday 2025 tomorrow, Which? experts reveal six essential hacks for UK shoppers to find genuine bargains and avoid fake deals. Get ready to save!
Black Friday 'Discounts' Fail to Offer Cheapest Prices
Which? reveals most Black Friday 2024 products were cheaper at other times. Discover the truth behind the sales hype and learn how to shop smarter this year.
UK Black Friday Spend Hits £299 Average
UK households are set to spend an average of £299 this Black Friday weekend, with total spending predicted to reach nearly £14 billion. Experts warn shoppers to budget wisely and guard against online scams.
UK Black Friday Scams Warning: 5 Key Threats
UK households warned as Black Friday scam searches surge by 37%. Cybersecurity experts reveal 5 major fraud tactics and how to protect yourself during the sales.
28 shops change returns policy after MSE probe
Martin Lewis's MoneySavingExpert investigation forces 28 major retailers, including The Range and Home Bargains, to correct illegal online returns policies. Discover your consumer rights.
Mobile Customers May Get £1,000 Payout
Martin Lewis's MSE reveals a £3bn class action against EE, O2, Vodafone, and Three for overcharging. You could be owed up to £1,800. Find out if you're eligible.
Black Friday BNPL Warning: 'Little Protection'
Experts warn Buy Now, Pay Later schemes offer 'little protection' for Black Friday shoppers. Record numbers seek debt help. Read how to shop safely.
Labour responds to 190k petition to stop game killing
The UK government has rejected a petition with 190,000 signatures calling for a ban on publishers disabling video games after sale. Discover the official response and your consumer rights.
Black Friday: 38% of shoppers regret impulse buys
New research reveals almost 40% of UK consumers experience Black Friday regret from unplanned purchases. Discover how to shop smarter this year and avoid buyer's remorse.
800 Dangerous Products Found on UK Online Marketplaces
Consumer champion Which? identifies nearly 800 unsafe products still sold on Amazon, eBay and Shein despite safety alerts. 8.8 million consumers may have experienced harm.
UK Consumer Confidence Falls Ahead of Budget
UK consumer confidence falls to -19 as households brace for the Autumn Budget and Black Friday. Retailers warn of a crucial trading period. Read the full analysis.
JD Sports Warns of Rising Unemployment Impact
JD Sports cautions annual profits will be at lower end of forecasts as rising unemployment and warm weather hit sales. Read the full analysis.
JD Sports profit hit by unemployment and warm weather
JD Sports Fashion warns annual profits will be at the lower end of forecasts due to rising UK unemployment and unseasonably warm autumn weather. Discover the full impact on sales.
Martin Lewis reports brands to Trading Standards
Money expert Martin Lewis has reported Evans and Carluccio's to Trading Standards for misleading online returns policies. Discover your full consumer rights.
Government to ban ticket resales above face value
The UK government plans to ban live event ticket resales above face value in a major crackdown on touts and secondary platforms. Discover how this protects consumers.
CMA investigates 8 UK retailers over online pricing
The Competition and Markets Authority launches investigations into StubHub, Viagogo, and six other major UK retailers over misleading online pricing and pressure selling tactics. Discover if your consumer rights are being violated.
CMA investigates 8 firms over online pricing practices
The UK competition watchdog launches investigations into eight companies, including StubHub and Marks Electrical, over misleading online pricing and sales tactics. Discover how this action aims to protect consumers.
Nationwide: Shoppers to spend £123 for Black Friday
Nationwide predicts a spending surge of over 260m transactions this November, with the average Brit set to be £123 poorer. Discover the spending trends and consumer sentiment.
Ubisoft UK forecasts sales dip amid market changes
Ubisoft UK expects lower sales due to changing gamer habits and fewer releases. Read the full analysis of the UK gaming market's transformation.
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