Halton Stairlifts, a prominent UK company specialising in stairlift supply and installation, has been honoured with the Feefo Trusted Service Award for 2026. This accolade represents the company's sixth consecutive Platinum Trusted Service Award, underscoring a long-standing dedication to exceptional customer service throughout every interaction.
Award Based on Customer Feedback
The Feefo Trusted Service Awards are determined solely through verified customer feedback, making this recognition a genuine testament to real-life client experiences. This consistent achievement highlights Halton Stairlifts' unwavering commitment to quality and reliability in the mobility solutions sector.
Growth and Expansion
This award follows a period of significant growth for the business, including the recent opening of a new 17,000 square foot headquarters and customer showroom in Widnes. This purpose-built facility enables customers to personally view and test a diverse range of stairlifts, fostering more confident and informed purchasing decisions.
The expanded site also supports the company's ongoing expansion efforts, featuring increased stock capacity, enhanced operational efficiency, and plans for further team growth. From its humble beginnings in a garage in 2008, Halton Stairlifts has evolved into a nationally recognised provider, assisting thousands of households across the UK with mobility aids that promote independence at home.
Customer Reviews and Industry Trust
Customer reviews consistently praise the professionalism of the team, the rapid installation process, and the overall reassurance provided. With high ratings and thousands of verified reviews, the company has firmly established itself as one of the most trusted names in the stairlift industry.
Director's Statement
Neil Mckenzie, director at Halton Stairlifts, commented: "We are incredibly proud to receive the Feefo Trusted Service Award for 2026 and to achieve Platinum status for the sixth year in a row. This recognition is driven entirely by our customers, which makes it especially meaningful to everyone in the business.
The opening of our new headquarters and showroom has been a huge milestone for us. It gives customers the opportunity to see and try our stairlifts before making a decision, while also allowing us to continue growing and improving the service we offer.
Our focus has always been on delivering a service that people can rely on during important moments in their lives. This award is a reflection of the hard work of our team and the trust our customers place in us every day."
Future Focus
As demand for mobility solutions continues to rise, Halton Stairlifts remains dedicated to upholding the high standards that have garnered this repeated recognition. The business plans to continue investing in its team, facilities, and customer experience to ensure it stays a trusted choice for households throughout the UK.
