Lloyds Bank has issued an 'enormous' warning for millions of customers ahead of an app change. The bank is set to launch a new Scam Check tool, designed to protect customers from online shopping scams before they send money to criminals. The tool will appear in certain payment journeys within the Lloyds app soon, according to the bank.
How Scam Check Works
The bank, which has branches in Birmingham, says the tool will intervene when a customer is at risk of sending money to a fraudster for something that appears legitimate but is likely a scam. When a customer attempts to pay a new seller for an online purchase, Scam Check will assess the transaction. If it suspects a scam, customers will see simple questions and be asked to upload screenshots of the item they intend to buy.
Expert Comments
Liz Ziegler, Fraud Prevention Director at Lloyds, said: 'Scams are becoming more convincing, targeted, and emotionally manipulative, making them harder to spot. We need to use all the tech and tools we can to fight back. Scam Check will be the newest way we address the enormous threat of online scams, designed to step in at the right moment, spot warning signs earlier, and support customers before money leaves their account. By combining cutting-edge technology with the expert judgment of our colleagues, we help customers stay one step ahead of scammers.'
Lord David Hanson, Labour Party Minister for Fraud, added: 'Fraudsters will stop at nothing to take your hard-earned money. I welcome Lloyds' plans to introduce Scam Check and urge everyone to Stop! Think Fraud to protect themselves and those close to you. We are investing £250 million as part of our new Fraud Strategy to crack down on this criminality. We will use every tool at our disposal to dismantle criminal networks, bring fraudsters to justice, and strengthen protections for victims.'
Lloyds Living Expansion
This week, Lloyds Living, the private rental and shared ownership division of Lloyds Banking Group, acquired 100 new single-family homes at Herne Bay, Kent. Located at Oxenden Park, within a development of 450 homes by Bellway Homes, the portfolio includes twelve 1- and 2-bedroom apartments and eighty-eight 2, 3, and 4-bedroom houses.
Matt Burgess, CEO of Lloyds Living, said: 'We continue to grow our award-winning portfolio of professionally managed homes for rent or shared ownership, giving more people more opportunities to live in the kind of new homes they want in areas that provide access to work and leisure. Working with leading housebuilders like Bellway, which make innovation and energy efficiency central to their design and construction, is central to our strategy of bringing better homes within reach of more people.'
