Halifax has responded to customers expressing 'understandable concerns' about potential future bank branch closures. The response came after a customer questioned the bank about an earlier advertisement that stated Halifax was not closing any branches.
Halifax's response to customer concerns
Halifax, which maintains branches in Birmingham and across the UK, replied to the customer: 'We understand your concern. We're not closing all branches, but some changes have been necessary based on how customers are choosing to bank. If you have any questions, please send us a direct message.' This statement aims to clarify that while not all branches are shutting down, adjustments are being made in line with evolving customer preferences.
Lloyds Banking Group's statement
A spokesperson for Lloyds Banking Group, Halifax's parent company, added: 'With access to one of the biggest branch networks in the UK, alongside local banking options like our community bankers, the Post Office, PayPoint, plus our leading apps and 24/7 messaging service, we offer our customers more choice and convenience than ever before.' The spokesperson emphasized the range of banking services available beyond traditional branches.
Full list of Halifax branch closures in 2026
Despite reassurances, Halifax has scheduled numerous branch closures throughout 2026. The following locations are set to close:
- 16 June 2026 - Greenford
- 16 June 2026 - Nottingham
- 17 June 2026 - Goole
- 17 June 2026 - Halesowen
- 17 June 2026 - Thornaby-on-Tees
- 24 June 2026 - Chorley
- 25 June 2026 - Croydon
- 09 July 2026 - Torquay
- 09 September 2026 - Cannock
- 23 September 2026 - Milton Keynes
- 23 September 2026 - Woking
- 24 September 2026 - Guildford
- 24 September 2026 - London (North West)
- 28 September 2026 - Canterbury
- 28 September 2026 - London (North)
- 28 September 2026 - London (South West)
- 29 September 2026 - Durham
- 29 September 2026 - London (West)
- 30 September 2026 - Basingstoke
- 30 September 2026 - Bury St Edmunds
- 30 September 2026 - High Wycombe
- 01 October 2026 - Cleveleys
- 01 October 2026 - Hemel Hempstead
- 06 October 2026 - Truro
- 06 October 2026 - Weston-super-Mare
- 07 October 2026 - Camborne
- 12 October 2026 - Southend-on-Sea
- 13 October 2026 - Ashford
- 13 October 2026 - Buxton
- 14 October 2026 - Corby
- 19 October 2026 - Gateshead
- 19 October 2026 - Newcastle-under-Lyme
- 19 October 2026 - Taunton
- 20 October 2026 - Leamington Spa
- 20 October 2026 - Lichfield
- 20 October 2026 - Salisbury
- 21 October 2026 - Hereford
- 22 October 2026 - King's Lynn
- 22 October 2026 - London (East)
- 26 October 2026 - Birmingham
- 26 October 2026 - Ramsgate
- 26 October 2026 - Weymouth
- 27 October 2026 - Newark
- 27 October 2026 - Waterlooville
- 28 October 2026 - Gravesend
- 28 October 2026 - Wellingborough
- 29 October 2026 - Boston
- 29 October 2026 - Lowestoft
- 02 November 2026 - London (East)
- 02 November 2026 - Redcar
- 02 November 2026 - Sheffield
- 03 November 2026 - Llanelli
- 04 November 2026 - Ilford
- 04 November 2026 - Leigh
- 04 November 2026 - Liverpool
- 09 November 2026 - Clacton-on-Sea
Impact on customers
The closures, totaling over 50 branches, have raised concerns among customers, particularly in areas like Birmingham where a branch is scheduled to close on 26 October 2026. Halifax's message attempts to reassure customers that not all branches are closing, but the extensive list suggests a significant reduction in physical banking locations. Customers are encouraged to use alternative services such as the Post Office, PayPoint, and digital banking options.
