Tesco has launched an urgent communication drive, directly emailing its vast network of Clubcard holders with a critical reminder about upcoming voucher expiries. The supermarket giant is urging customers to check their balances and spend their points before a fast-approaching deadline.
Imminent Expiry Date for Unused Points
The core message from Tesco is clear: some Clubcard vouchers will expire on Saturday, 28 February 2026. The emails, which are personalised to each customer, serve as a final prompt to ensure valuable rewards are not lost. The correspondence is officially signed off by Zoe Evans from the UK Customer Engagement Centre.
Tesco has provided clear guidance for shoppers who may have lost track of their vouchers. Customers are directed to the Tesco app, where all active vouchers can be easily located. For in-store shopping, vouchers can be scanned directly from the phone at the checkout. When shopping online, vouchers will be automatically available in the coupon and voucher section during the checkout process.
How Tesco Clubcard Vouchers Work
Understanding the voucher cycle is key. Tesco issues Clubcard vouchers quarterly—in February, May, August, and November—to customers who have earned more than 150 points in the preceding three-month period. Customers typically receive these via a posted statement, but there is a much quicker alternative.
The Faster Vouchers scheme is a popular service that allows members to bypass the wait. By logging into their online Clubcard account or the Tesco app and selecting the Faster Vouchers option, customers can request vouchers for their entire points balance, rounded down to the nearest 50p. Tesco states these digital vouchers should appear within 24 hours, though user tests by consumer champion Martin Lewis's Money Saving Expert site found they often appear immediately in the app.
Spending Your Vouchers: Multiple Options
Once obtained, the vouchers offer flexible spending options. They can be used directly for groceries and other goods both in Tesco stores and on the Tesco website. Furthermore, a major benefit of the Clubcard scheme is the ability to multiply the value of vouchers when exchanging them with Clubcard Reward Partners for days out, restaurants, and holidays.
To use Faster Vouchers in a physical store, customers have two choices: they can print the vouchers at home or simply present the digital barcode within the Tesco app at the till for scanning. This digital-first approach aligns with Tesco's push towards app-based services and provides a convenient solution for last-minute shopping before the February deadline.
The proactive email campaign underscores the importance for all Clubcard members to check their accounts promptly. With the expiry date now firmly set, avoiding the disappointment of losing hard-earned points requires swift action from millions of Tesco shoppers across the UK.
