UK shoppers planning to make last-minute Christmas purchases on Amazon are being urged to stay vigilant against a sophisticated new scam. Fraudsters are attempting to trick consumers by falsely claiming the retail giant is offering a free product.
How the Amazon QR Code Scam Operates
The scam involves a promotion that asks potential victims to part with their own money upfront, with the false promise of claiming it back later. According to the consumer champion Which?, targets are instructed to scan a QR code using a phone or tablet, purchase a product, and then send an email to receive a refund.
However, the scheme fraudulently references the 'Amazon Early Reviewer Program', which the watchdog confirms actually concluded back in 2021. "This is a clear attempt to exploit consumer trust during the busy festive period," a representative stated.
The Serious Risks to Your Personal Data
Scanning the fraudulent QR code directs users to a malicious website. This site is designed to harvest sensitive information, which can include:
- Personal details like your name and address.
- Financial information such as bank or card details.
- It may also install malware on your device, compromising its security.
Amazon has issued a firm warning, stating: "Scammers that attempt to impersonate Amazon put consumers at risk... This is not an Amazon offer." The company emphasised its ongoing investment in consumer protection and public education on avoiding scams.
What to Do If You're Targeted or Lose Money
If you receive any correspondence you suspect is a scam, forward it as an attachment to reportascam@amazon.com. Amazon notes it will not send a personal response but may provide an automatic confirmation email.
Should you fall victim and lose money, you must take immediate action:
- Contact your bank straight away using the number on the back of your card.
- Report the fraud to the national reporting centre, Report Fraud (formerly Action Fraud).
- If you are in Scotland, you can also dial 101 to report it to Police Scotland.
Amazon encourages consumers to report all suspected scams to help them protect accounts and refer bad actors to law enforcement. With Christmas shopping in full swing, staying informed is the best defence against these deceptive tactics.
