West Mercia Police have reported a 'significant increase' in residents receiving calls from fraudsters who pretend to be detectives or police officers investigating crimes. The force has issued an alert to warn the public about this rising scam, which is being seen across the Midlands and the wider UK.
Common Tactic Used by Fraudsters
According to West Mercia Police, one common tactic used by these criminals is to claim they are calling from Holborn Police Station in London or Brixham, although they may mispronounce the name. The scammers use their supposed authority to create fear and urgency in their victims.
The force detailed several claims that fraudsters may make during these calls, including that a family member or friend has been arrested, that the victim's personal details have been linked to a criminal investigation, that counterfeit documents such as passports have been found in the victim's name, that the victim's bank account or card has been used fraudulently, or that a member of bank staff is under investigation and the victim's assistance is needed.
Warning Signs and How to Protect Yourself
West Mercia Police urged residents to be suspicious if the caller asks for bank account details, PINs, passwords, or security codes, or requests a cash withdrawal. Other warning signs include attempts to arrange for a courier or another person to collect cash, bank cards, or valuables, as well as any pressure to act quickly or keep the call confidential.
The force alert stated: "Police officers will never cold call and ask for your bank details, PIN, passwords, or request that you transfer or withdraw money."
They also advised that a genuine police officer attending an address will identify themselves and show their warrant card. "They will be happy for you to check their identity and will wait for you to do this," the alert added.
Advice on Verifying Callers
The force warned that some fraudsters may tell victims to hang up and dial 999 to verify their identity. However, they noted that scammers can sometimes keep the line open, meaning the victim may still be connected to the criminals even after hanging up.
Residents are advised to remain vigilant and to verify the identity of any caller claiming to be a police officer before sharing any personal or financial information.
