NatWest is set to close 14 bank branches in May 2026, including locations in Birmingham, as the high street bank continues to shift its focus towards digital services.
A spokesperson for NatWest said: "We've recently announced that we're closing some branches. You can still bank with us in many other ways. Banking has changed dramatically in recent years. There's more demand for mobile and online services, allowing you to benefit from a faster and easier way to bank."
The spokesperson added: "We understand the closure of your local branch will bring some changes, and we want to make sure you are fully informed and supported every step of the way."
NatWest's rationale for closures
Speaking previously, a NatWest spokesperson said: "We carefully assess where and when we make the difficult decision to close a branch to minimise the impact any change may have on our customers and colleagues."
The bank encourages customers to use the NatWest App, describing it as "easy, quick and secure." It allows users to manage day-to-day banking, control spending, make payments, go paperless, view and download statements from home. Limits apply. Customers can also video chat with a banker via phone, tablet, or computer.
NatWest advises customers to "Find local banking services to best suit your needs, offering banking face-to-face should you need to."
Full list of NatWest closures in May 2026
- Ashford (Middlesex) - May 12
- Barnet - May 11
- Brentwood - May 13
- Eastcote - May 11
- Harlow - May 21
- Hartlepool - May 14
- Hornchurch - May 21
- Hove - May 19
- Loughton - Old Station Road - May 18
- Manchester, Cheetham Hill - May 12
- Manchester, Chorlton - May 20
- Orpington - May 27
- Portishead - May 12
- Waltham Cross - May 28
These closures are part of a wider trend as major banks reduce their physical footprint in response to changing customer habits. NatWest has previously stated that it aims to support customers through the transition, offering alternative banking methods including online, mobile, and video services.
