Energy Firms Ranked Worst to Best - Big Names Lag
Citizens Advice ranks 16 UK energy suppliers. Discover which firms excel in customer service and which, like British Gas and OVO, are falling short. Is it time to switch?
Category : Search result: British Gas customer service
Lloyds Bank addresses missing £200 switching bonus issue
Lloyds Bank has responded to customers who missed out on a £200 switching bonus. The bank advises affected clients to contact them via the mobile app for resolution.
State Pensioners: Claim £2,000 Energy Bill Help from British Gas
British Gas reopens its Energy Support Fund, offering state pensioners up to £2,000 to tackle energy debt and fuel poverty this winter. Apply now for vital financial help.
British Gas Oven Heating Tip Amid -12C UK Freeze
British Gas advises keeping your oven door open after cooking to heat your home. Essential safety tips for the UK's deep freeze, with amber and yellow weather warnings in place.
British Gas: Set Thermostat to 7°C to Stop Pipes Freezing
British Gas warns UK households to set thermostats to at least 7°C as Storm Goretti brings snow and -12.5C temperatures. Expert advice on preventing burst pipes and boiler checks inside.
Energy bills slashed by £300 for millions of UK households
Millions of UK households will see energy bills fall by up to £300 this year. British Gas, Octopus, and Eon confirm savings from government changes and the Warm Home Discount. Read how to benefit.
British Gas reveals £0 hack to keep your home warm
A British Gas energy expert shares a free trick to warm your kitchen using residual oven heat. Plus, essential winter prep tips as energy bills rise and snow warnings hit.
97p radiator tool to stop cold spots and save money
A British Gas engineer urges households to bleed radiators correctly during the cold snap. Using a cheap 97p key can improve heating efficiency and cut rising energy costs.
5-Second Oven Hack to Heat Home in UK Freeze
A British Gas engineer reveals a simple trick to warm your kitchen using residual oven heat. As snow blankets the UK and temperatures plunge to -10°C, this free method helps combat the cold. Learn the safety tips and see the latest weather warnings.
Vote in The Lexicon Bracknell 2025 Awards Now
The Lexicon in Bracknell launches its 2025 Awards, calling on the community to vote for outstanding retailers and services. Cast your vote by Feb 20, 2026, for a chance to win gift cards.
Snow Bomb Alert: 30 Areas Urged to Stockpile
A Met Office yellow weather warning for snow and ice covers parts of England, Scotland, and Wales. British Gas urges households in 30 areas to prepare an emergency kit with 7 key items. Stay informed.
UK Snow Alert: 6 Areas Told to Prepare Emergency Kit
The Met Office issues an amber warning for six Scottish regions, urging residents to stockpile torches, power packs, and essentials before Tuesday's severe snow. Act now to stay safe.
British Gas: Stockpile 3 Days of Medicine for Snow Storm
British Gas urges UK households to prepare emergency kits with three days of medicine and essentials as Met Office amber warnings predict power cuts and travel chaos across Scotland.
British Gas: Stockpile torches and batteries for UK snow
British Gas urges households to prepare for power cuts as Met Office issues amber snow warnings for Scotland. Essential tips for staying safe during the severe weather.
British Gas: Close Curtains as Snow Hits England
British Gas urges households to close curtains to trap heat as Met Office issues amber and yellow warnings for snow across England. Expert tips to cut energy bills.
British Gas: Keep Oven Door Open to Save Heat
British Gas advises customers to keep oven doors open after cooking to conserve heat as cold snap hits. Simple hack can help warm your kitchen and cut energy bills.
British Gas: 10 Things to Do During UK Cold Snap
British Gas urges households to prepare as Met Office issues amber and yellow weather warnings for snow and ice. Essential advice includes insulating pipes, checking detectors, and creating an emergency kit.
54,000 Homes Face Heating Crisis in UK Freeze
British Gas issues urgent warning to 54,000 households as frozen pipes threaten heating. Engineer advice on same-day help and how to thaw pipes safely.
Save £560 on Winter Energy Bills with Simple Tips
Energy experts reveal simple steps for British Gas, EDF, EON, Ovo, and Octopus customers to cut winter bills by over £560. Act now to keep warm for less.
Nationwide warns of 7-day payment delays
Nationwide Building Society responds to customer complaints over payments pending for up to seven days. The issue follows a recent £44m fine for weak financial crime controls.
British Gas confirms £134 energy bill cut for customers
British Gas and Octopus Energy will pass on government savings, cutting typical bills by £134 from April 2026. Fixed tariff customers included. Find out how you benefit.
£150 Energy Bill Savings for Major UK Suppliers in 2026
Millions of UK households with major energy suppliers will see a £150 reduction on bills from April 2026 after a government scheme is scrapped. Find out how you'll benefit.
E.ON Confirms £150 Energy Bill Discount for Fixed Deals
E.ON follows British Gas and Octopus in confirming fixed deal customers will automatically receive a £150 energy bill discount from April. Martin Lewis explains the Budget savings. Find out how to save now.
Act Now: Submit Meter Reading Before Jan 1 Price Hike
Millions of UK households must submit a meter reading by January 1 to avoid being overcharged under the new energy price cap. Experts urge customers to take a dated photo for proof.
Energy bill price cap rise hits UK households Jan 1
Millions face higher energy bills from New Year's Day as the price cap changes. Martin Lewis warns some could pay £136 more. Find out how to switch and save.
Energy Customers Urged to Submit Meter Readings ASAP
British Gas, EDF, E.ON, OVO and Octopus customers must submit meter readings before New Year's Day to avoid being overcharged. Here's how and when to act.
Ofgem price cap rises £3, hitting major supplier customers
Millions of British Gas, EON, EDF, OVO & Octopus customers face higher bills as the Ofgem price cap rises by £3 from January 1, 2026. Learn what it means for your tariff.
Energy bills to rise £136 above price cap for UK households
UK households face paying £136 more than the energy price cap from January 1st. British Gas, EON, EDF, OVO, and Octopus customers are urged to compare deals now to save up to £150.
Gas Hob Cancer Risk Warning for UK Households
A new study reveals gas hobs emit harmful benzene, linked to blood cancers. Experts urge ventilation and safety checks to protect millions of UK families.
Meter Reading Warning for UK Energy Customers
Ofgem's new price cap starts 1 Jan 2026. Avoid overcharging by submitting a meter reading to your supplier. Key deadlines for British Gas, OVO, EDF, EON, and Octopus revealed.
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