Widower's Virgin Media account transfer nightmare
A grieving widower details his three-month struggle to transfer his late wife's Virgin Media account, facing repeated calls and paying double. Read his full story.
A grieving widower details his three-month struggle to transfer his late wife's Virgin Media account, facing repeated calls and paying double. Read his full story.
Lloyds Bank has addressed customer demands for cash rewards, following Nationwide's £600m payout. Read its full response and how it compares.
Sainsbury's Bank is closing all accounts by December's end, moving 1.8 million customers to NatWest. Find out what this means for your savings, loans, and digital banking access.
NatWest is finalising its acquisition of Sainsbury's Bank, moving 1.8 million customers by December. Find out what account holders need to do next.
Major European broadcasters boycott Eurovision 2026 after EBU confirms Israel's place. Discover which countries have withdrawn and why. Read the full story.
Several European broadcasters, including Ireland and Spain, will not participate in or broadcast Eurovision 2026 following the EBU's decision to allow Israel to compete. Read the full story.
Octopus Energy achieves a record-breaking 90% customer satisfaction rating in the latest Ofgem survey, far exceeding the national average. Discover why they lead the market.
Sainsbury's Bank is closing all remaining customer accounts on Monday, completing its transfer to NatWest. Find out what this means for your banking.
Sky is refunding customers up to £290 after discontinuing its Sky Live service. Find out if you're eligible and how the refund process works without any action required.
Sky is refunding customers up to £290 after discontinuing its Sky Live service. The interactive TV feature will shut down permanently on December 4, 2025.
A shopper witnessed 'disgusting' scenes of panic and staff abuse at a busy B&M store. Discover the shocking details and why retail workers deserve more respect.
Discover why 1.2 million UK small businesses are rejecting Black Friday sales this year. Explore the shift towards sustainable promotions and long-term customer value.
Leon discontinues its £25 monthly Roast Rewards coffee subscription after less than two years, sparking customer backlash and boycott threats.
Which? reveals TSB as the UK's worst high street bank with a 67% customer score. Virgin Money, Santander, and Halifax also rank poorly. Discover if it's time to switch banks.
Tesco faces customer outrage and boycott calls after renaming its Christmas trees as 'evergreen trees'. Shoppers slam the 'woke' move. Read the full story.
Nationwide Building Society partners with Shout to provide immediate, confidential mental health support via text. Text 'NATION' to 85258 for free, 24/7 help. No one has to face a crisis alone.
Sainsbury's has urgently recalled two chicken products due to undeclared allergens. Customers are warned not to consume the items and to return them for a full refund.
British Gas has implemented significant changes to customer accounts that could affect millions of households. Discover how these new rules might impact your energy costs and what you need to know.
BT Group faces significant customer losses as competitors like Sky, TalkTalk, and Virgin Media O2 lure away broadband subscribers with aggressive pricing and package deals.
Another UK energy supplier enters administration, leaving customers protected under Ofgem's safety net. Here's what affected consumers need to know.
Zog Energy becomes latest casualty of UK energy crisis as regulator Ofgem scrambles to find new supplier for thousands of households left in limbo.
Exclusive investigation reveals Dŵr Cymru Welsh Water is lagging significantly behind competitors in key service areas, raising concerns about value for money and environmental performance.
Major high street retailers Boots and TK Maxx alert customers about sophisticated new scam tactics targeting shoppers across the UK. Learn how to protect yourself from these convincing fake messages.
Tesco has quietly rolled out a controversial new self-checkout system that's leaving customers feeling 'humiliated' and 'treated like criminals' during routine shopping trips.
Thousands of Octopus Energy customers are receiving surprise £60 payments as part of a new customer rewards scheme. Find out if you're eligible for this winter windfall.
Discover the life-changing results experienced by 47 customers who regained their confidence through a revolutionary skin-restoring solution. Their inspiring stories reveal dramatic improvements in skin health and self-esteem.
A 75-year-old grandfather has been barred from his local Aldi after confronting security staff about their ID checks, igniting discussions about retail security protocols and customer rights across Britain.
Homebase introduces groundbreaking 30-day returns policy across all UK stores, making DIY shopping more flexible and customer-friendly than ever before.
Building society giant Nationwide announces significant changes to banking services, branch operations, and digital offerings affecting customers across Britain.
Santander is surprising customers with unexpected £100 payments - discover if you qualify for this limited-time banking reward and how to claim your free cash.