Nationwide £50 Payment Deadline: Act by January 1
Nationwide Building Society warns eligible customers not to miss their £50 'thank you' payment. Check your details and cash cheques before the January 1, 2026 deadline.
Category : Search result: customer experience
Families storm out of 'Willy Wonka 2.0' Glasgow panto
Angry parents demand refunds after 'The Wicked Wizard of Oz: Cirque Spectacular' at Glasgow's OVO Hydro is labelled inappropriate and falsely advertised. Read the full story and see the complaints.
Councillor's cancer fight inspires Rugby health reform
Councillor Jerry Roodhouse uses his personal cancer journey to champion a new health partnership for Rugby, aiming for local, compassionate care. The motion won unanimous support.
Solihull pub reminds customers about good manners
The Greenwood pub in Chelmsley Wood issued a polite social media notice about customer behaviour, stressing that good manners, not shouting, ensures quicker service. Read the full story.
Toby Carvery customers furious over 'worst Santa ever'
Families slam Toby Carvery's 'morning of magic' Santa breakfast event as a major letdown, citing a grumpy Santa and lack of festive cheer. Read the full story of the disappointing £10.99 experience.
Halifax clarifies refund rules after £112 ATM error
Halifax has explained its refund process after a customer in Guatemala was left £112 out of pocket from a failed ATM withdrawal. Learn how to dispute a transaction.
Lidl customer rages as staff 'won't use manned till'
A Lidl shopper in Farnborough was left furious after claiming staff directed him to self-service. The supermarket has apologised and launched an internal review.
Villa's Warehouse Fanzone Soft Opening for Man Utd Match
Aston Villa will trial its new Warehouse matchday fanzone this Sunday against Manchester United. The 3,500-capacity venue will become the Premier League's largest beer hall. Read the full details.
Edge Hill names new Deputy Vice-Chancellor for 2026
Edge Hill University appoints Professor Abigail Moriarty as Deputy Vice-Chancellor (Education & Students), bringing expertise in student experience and digital innovation from the University of Lincoln. Read more.
Chatten Free School Creates Work Experience for Autistic Youth
Chatten Free School in Witham is transforming lives by providing vital work experience for autistic students with complex needs. Local businesses are urged to help create meaningful community roles.
Greggs price rise prompts staff advice on complaints
Greggs confirms small price increases due to inflation, with frontline staff given guidance on handling customer complaints. Find out which items are affected.
Virgin Media O2 opens new Manchester city centre office
Virgin Media O2 has moved 1,100 staff to a new 'marquee' Manchester HQ. The telecoms giant says the city centre location boosts recruitment and hybrid working is here to stay. Read more.
Rochdale's January Events: Sound Baths, Discos & Concerts
Discover Rochdale's January events: a relaxing sound bath at the Town Hall, festive mini-discos for kids, and a tribute concert. Find dates, booking details, and essential information here.
Historic Spitfire Flights Coming to Midlands in 2026
Aviation enthusiasts can now book a flight in a legendary Spitfire from Tatenhill Airfield near Stoke-on-Trent from April 2026. Experience a unique journey through Britain's aviation history.
Widower's Virgin Media account transfer nightmare
A grieving widower details his three-month struggle to transfer his late wife's Virgin Media account, facing repeated calls and paying double. Read his full story.
Lloyds Bank on customer 'thank you' payments
Lloyds Bank has addressed customer demands for cash rewards, following Nationwide's £600m payout. Read its full response and how it compares.
Sainsbury's Bank Closes, NatWest Takes Over 1.8M Accounts
Sainsbury's Bank is closing all accounts by December's end, moving 1.8 million customers to NatWest. Find out what this means for your savings, loans, and digital banking access.
Sainsbury's Bank Accounts Close in December as NatWest Takes Over
NatWest is finalising its acquisition of Sainsbury's Bank, moving 1.8 million customers by December. Find out what account holders need to do next.
Review: Alton Towers Santa Sleepover Magic
Discover the festive enchantment of Alton Towers' Santa Sleepover experience. From a Santa's Grotto visit to themed hotel rooms, find out how it kickstarted one family's personal Christmas season.
Octopus Energy Hits Record 90% Customer Satisfaction
Octopus Energy achieves a record-breaking 90% customer satisfaction rating in the latest Ofgem survey, far exceeding the national average. Discover why they lead the market.
Birmingham's Worst-Rated GP Surgeries Listed
New GP Patient Survey data exposes the Birmingham surgeries with the highest 'very poor' ratings. See if your local practice is on the list of patient concerns.
Sainsbury's Bank closes all accounts, moves customers to NatWest
Sainsbury's Bank is closing all remaining customer accounts on Monday, completing its transfer to NatWest. Find out what this means for your banking.
Warwick Castle Santa Sleepover 2025 From £67
Experience a magical Christmas at Warwick Castle's Santa Sleepover. Includes elf visits, private Santa time & gifts. Prices start from £67 per person. Book now!
Sky customers get £290 refunds as service ends
Sky is refunding customers up to £290 after discontinuing its Sky Live service. Find out if you're eligible and how the refund process works without any action required.
Sky Live axed: Customers to receive refunds up to £290
Sky is refunding customers up to £290 after discontinuing its Sky Live service. The interactive TV feature will shut down permanently on December 4, 2025.
Aston Villa's £12 Behind-the-Scenes Stadium Tour
Aston Villa fans can explore Villa Park on a discounted behind-the-scenes tour for just £12. Walk on the pitch, sit in the dugouts, and access dressing rooms. Book via Wowcher.
Pro gift picker's fail-safe Christmas formula
Discover the professional gift selector's formula for perfect presents that focuses on meaning over quantity. Learn what to avoid and how to create memorable gifts.
Expert's fail-safe Christmas gift formula revealed
Discover Lizzie Scholes' professional gift selection strategy focusing on meaningful presents over quantity. Learn her perfect pairing formula for stress-free Christmas shopping.
Family Ambassador Transforms Mental Health Support at EPUT
Discover how Nazila Husanovic-Gladwyn uses her lived experience to support families and improve mental health services at Essex NHS Trust. Learn about this vital role making a real difference.
Winter Glow brings festive magic to Malvern
Winter Glow, the West Midlands' biggest Christmas event, is now open at Three Counties Showground. Experience the light trail, ice rink & Santa's Village. Book tickets!
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