Nationwide £50 Payment Deadline: Act by January 1
Nationwide Building Society warns eligible customers not to miss their £50 'thank you' payment. Check your details and cash cheques before the January 1, 2026 deadline.
Category : Search result: customer updates
UK Driving Test Overhaul for 2026 Announced
The DVSA reveals major 2026 driving test updates, including new hazard perception scenarios, focus on driver-assist tech, and digital licences. Learn what it means for new drivers.
Solihull pub reminds customers about good manners
The Greenwood pub in Chelmsley Wood issued a polite social media notice about customer behaviour, stressing that good manners, not shouting, ensures quicker service. Read the full story.
Toby Carvery customers furious over 'worst Santa ever'
Families slam Toby Carvery's 'morning of magic' Santa breakfast event as a major letdown, citing a grumpy Santa and lack of festive cheer. Read the full story of the disappointing £10.99 experience.
Halifax clarifies refund rules after £112 ATM error
Halifax has explained its refund process after a customer in Guatemala was left £112 out of pocket from a failed ATM withdrawal. Learn how to dispute a transaction.
HMRC's Major Tax Change for Workers Over £50,000
From April 6, Making Tax Digital launches for those earning over £50k. HMRC urges sign-up to testing now to prepare for digital record-keeping and quarterly updates.
M27 motorway to close for 10 days over Christmas
The M27 motorway will close for 10 days from Christmas Eve, causing major disruption. Drivers are urged to plan ahead and consider alternative routes.
Lidl customer rages as staff 'won't use manned till'
A Lidl shopper in Farnborough was left furious after claiming staff directed him to self-service. The supermarket has apologised and launched an internal review.
Five Birmingham festive road closures announced
Drivers in Birmingham face five National Highways road closures over the festive fortnight, with moderate delays expected on a major route. Plan your journeys.
Greggs price rise prompts staff advice on complaints
Greggs confirms small price increases due to inflation, with frontline staff given guidance on handling customer complaints. Find out which items are affected.
Virgin Media O2 opens new Manchester city centre office
Virgin Media O2 has moved 1,100 staff to a new 'marquee' Manchester HQ. The telecoms giant says the city centre location boosts recruitment and hybrid working is here to stay. Read more.
Birmingham axes 40mph limits on main roads
Birmingham City Council confirms 40mph speed limits will be replaced by 30mph on most main routes. New speed cameras also announced as part of major road safety strategy.
Live Updates: Capital's Jingle Bell Ball 2025
Get every live update from Capital's Jingle Bell Ball 2025 with Barclaycard. See the star-studded line-up, backstage moments, and how to watch on TV. Don't miss out!
Widower's Virgin Media account transfer nightmare
A grieving widower details his three-month struggle to transfer his late wife's Virgin Media account, facing repeated calls and paying double. Read his full story.
Birmingham cuts speed limits on 27 main roads to 30mph
Birmingham City Council enforces new 30mph limits on over 25 key routes, including Bristol Road and Hagley Road West, as part of a major road safety drive. Learn the full list and locations of new speed cameras.
Lloyds Bank on customer 'thank you' payments
Lloyds Bank has addressed customer demands for cash rewards, following Nationwide's £600m payout. Read its full response and how it compares.
Sainsbury's Bank Closes, NatWest Takes Over 1.8M Accounts
Sainsbury's Bank is closing all accounts by December's end, moving 1.8 million customers to NatWest. Find out what this means for your savings, loans, and digital banking access.
Birmingham cuts speed limits on 27 major roads
Speed limits have been slashed to 30mph on 27 key Birmingham routes. New cameras are being installed as part of a major road safety drive. Full list of affected roads inside.
Sainsbury's Bank Accounts Close in December as NatWest Takes Over
NatWest is finalising its acquisition of Sainsbury's Bank, moving 1.8 million customers by December. Find out what account holders need to do next.
A38 Aston Expressway closure warning for drivers
The A38 Aston Expressway in Birmingham will be closed overnight from 10pm on Friday, December 5 until 3am on Saturday, December 6. A 30mph speed limit will follow. Plan your journey now.
Octopus Energy Hits Record 90% Customer Satisfaction
Octopus Energy achieves a record-breaking 90% customer satisfaction rating in the latest Ofgem survey, far exceeding the national average. Discover why they lead the market.
Sainsbury's Bank closes all accounts, moves customers to NatWest
Sainsbury's Bank is closing all remaining customer accounts on Monday, completing its transfer to NatWest. Find out what this means for your banking.
Sky customers get £290 refunds as service ends
Sky is refunding customers up to £290 after discontinuing its Sky Live service. Find out if you're eligible and how the refund process works without any action required.
Birmingham road changes: 30mph limits and new cameras
Birmingham City Council confirms major road safety overhaul for 2026, including 30mph limits on 27 roads and new speed cameras. Drivers urged to prepare for changes.
Sky Live axed: Customers to receive refunds up to £290
Sky is refunding customers up to £290 after discontinuing its Sky Live service. The interactive TV feature will shut down permanently on December 4, 2025.
M54 delays after serious HGV crash damages barrier
Major delays on M54 after HGV crash damages central barrier. One lane closed between J2 and J3. Two people taken to hospital with minor injuries.
B&M Christmas 'panic' as shoppers 'act like animals'
A shopper witnessed 'disgusting' scenes of panic and staff abuse at a busy B&M store. Discover the shocking details and why retail workers deserve more respect.
Major driving test change affects millions in UK
A major DVSA rule change for UK driving tests starts today, affecting 3.7 million learners. New requirements focus on high-speed rural roads to improve safety.
Leon scraps Roast Rewards coffee subscription scheme
Leon discontinues its £25 monthly Roast Rewards coffee subscription after less than two years, sparking customer backlash and boycott threats.
TSB Ranked Worst UK Bank in Which? Study
Which? reveals TSB as the UK's worst high street bank with a 67% customer score. Virgin Money, Santander, and Halifax also rank poorly. Discover if it's time to switch banks.
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