Category : Search result: energy supplier customer service


Save on Winter Energy Bills as Price Cap Increases

With the January energy price cap rise hitting during peak usage, discover how fixed tariffs from providers like Utility Warehouse can offer immediate savings and price certainty this winter.

Amazon tells customer to return 'lost' phone

An Amazon customer paid two £108 instalments for a phone that was lost in transit. The company then told them to return the item to get a refund. Read the full story.

Greencore completes £1.2bn Bakkavor takeover

Greencore has completed its £1.2bn acquisition of Bakkavor, creating a £4bn food giant. The deal was approved after the firms addressed competition concerns. Read the full story.

HMRC callers face £100 fine risk amid phone chaos

UK taxpayers risk £100 fines as HMRC's phone service automatically disconnects after 70 minutes. With the January 31 deadline approaching, experts warn it's 'pot luck' to get through. Read the full report.

£150 Warm Home Discount Payments Arriving Now

Thousands of UK households receive a £150 energy credit this month via the Warm Home Discount Scheme. Find out if you're eligible and what to do if your payment is delayed.

Octopus Energy Direct Debit Saves Customers £93

Octopus Energy reveals customers paying by Direct Debit save around £93 per year on average. The supplier explains how the payment method leads to lower unit rates and smoother bills.

Vote in The Lexicon Bracknell 2025 Awards Now

The Lexicon in Bracknell launches its 2025 Awards, calling on the community to vote for outstanding retailers and services. Cast your vote by Feb 20, 2026, for a chance to win gift cards.

Nationwide warns of 7-day payment delays

Nationwide Building Society responds to customer complaints over payments pending for up to seven days. The issue follows a recent £44m fine for weak financial crime controls.

Prima Cheese grows turnover and profit with factory investment

Family-run Prima Cheese reports a 5% turnover rise to £108.9m and a 7% profit increase, driven by multimillion-pound investments in its County Durham factory and a refreshed brand. Discover how the firm tops six million UK pizzas weekly.

Energy bill cut delayed: How to save now this winter

The promised £150 energy bill cut won't arrive until April 2026, leaving families facing peak winter prices. Discover why fixing your tariff now could offer faster relief and immediate savings.

Boiler Flow Adjustment Could Save £65 a Year

Octopus Energy reveals a simple boiler setting tweak that could cut UK energy bills by up to £65 annually. Learn how to check your boiler type and adjust the flow temperature for greater efficiency.

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