The AA has issued a stark warning to drivers across the UK, urging them to commission independent vehicle inspections before purchase after research revealed that thousands of motorists have faced hefty repair bills for hidden faults. A survey conducted by AA Cars, involving 12,201 UK drivers who discovered a concealed defect in their vehicle, found that nearly a quarter (24%) had to pay more than £500 to fix the problem. Furthermore, 9% of respondents reported that the cost of repairs exceeded £1,000, highlighting the financial risk of buying a used car without a thorough check.
Hidden Faults Common Among Used Car Buyers
James Hosking, Managing Director of AA Cars, commented on the findings: “A car may look clean, drive well on a short test route and appear fairly priced, but that does not always tell the full story. Hidden faults can appear very soon after purchase, and buyers may only realise there is a problem once the car is already on their driveway.” He emphasised the importance of due diligence: “Before handing over any money, buyers need to do their homework so they feel confident they understand the car they are buying.”
The survey underscores the prevalence of undisclosed issues in the used car market. Common problems include mechanical faults, electrical failures, and damage that was not disclosed by the seller. According to the AA, these issues often become apparent only after the sale is complete, leaving buyers with unexpected expenses.
Consumer Rights Under the Consumer Rights Act 2015
For those who purchase a car from a dealer or trader—rather than a private seller—the Consumer Rights Act 2015 provides clear protections. These rights apply to both new and second-hand vehicles and allow buyers to seek a refund or repair if the car is faulty. Under the Act, consumers have a short-term right to reject a faulty vehicle within the first 30 days of purchase if it turns out to be defective. This includes cases where the car breaks down shortly after purchase or does not match the listing or verbal representations made by the seller.
James Hosking added: “An independent inspection can give buyers a clearer view of the car’s condition and help them make a more confident decision. If an inspection highlights a problem, the buyer may be able to ask the seller to fix it, negotiate a lower price or decide the car is not right for them. It’s far better to know about a fault before buying than to discover it once the keys are already in your hand.”
Financial Impact and Advice for Buyers
The financial burden of hidden faults can be significant. With 9% of affected drivers facing costs over £1,000, the AA warns that even a seemingly well-maintained vehicle can hide expensive problems. The organisation advises buyers to invest in an independent inspection, which can cost as little as £100–£200, potentially saving thousands in future repairs. Additionally, buyers should request a full service history, check for outstanding finance, and consider a vehicle history check to avoid buying a car with hidden write-offs or mileage discrepancies.
In summary, the AA's survey serves as a crucial reminder for UK drivers to take proactive steps when purchasing a used car. By conducting thorough checks and using their legal rights under the Consumer Rights Act, buyers can protect themselves from unexpected costs and ensure they drive away with confidence.
