Virgin Media's £250 Incentive for Broadband Switches
Virgin Media has launched a compelling promotion aimed at attracting new broadband customers. For a limited period, the company is offering up to £250 in bill credit to households that switch from other providers. This credit can be used to offset any early exit fees incurred from leaving current networks like Sky, BT, or Vodafone.
How to Claim the Switching Credit
To take advantage of this offer, interested households must first visit the Virgin Media website and enter their postcode to verify network coverage in their area. During the checkout process, customers need to select the 'One Touch Switch' option, a streamlined system designed to handle the entire switching process automatically. After placing an order, Virgin Media will contact each customer with specific instructions on how to claim the £250 credit.
Available Broadband Packages
The offer applies to a selection of Virgin Media's fibre broadband plans, starting with the M125 Fibre Broadband at £23.99 per month. This package is suitable for two-person households with 5-9 devices. For larger households of 6-8 people with over 10 devices, the M500 Fibre Broadband is available for £27.99 monthly. Additionally, the Gig1 Fibre Broadband, priced at £29.99 per month, is marketed as the 'Best Value Deal' for busy homes that game and stream simultaneously.
TV and Broadband Bundle Options
Virgin Media also extends the £250 switching credit to various TV and broadband bundles. The Entertainment bundle costs £31.99 per month and includes 362Mbps broadband, 200 TV channels, and Netflix Standard, with Sky Atlantic added from April 1. Sports enthusiasts can opt for the Sport bundle at £52.99 monthly, featuring 516Mbps broadband, nine Sky Sports channels, and Netflix Standard. Film lovers might prefer the Cinema bundle for £42.99, offering 362Mbps broadband, 210 TV channels, Sky Cinema HD, and Netflix Standard. For comprehensive access, the Sport + Cinema bundle is available at £64.99 per month, combining the TV offerings of both packages with 516Mbps broadband.
Customer Feedback and Reviews
Prospective customers can review Virgin Media's service ratings on Trustpilot, where feedback varies. One user praised the provider, stating, 'I've actually had a great experience with them. My Internet speeds are absolutely amazing! Just did a speed test and I'm getting 982 download speed and 102 upload speed! Perfect.' Another commended the setup process, saying, 'Excellent, set-up was done with speed and efficiency. Highly recommended.' However, not all experiences were positive; one customer reported a three-month delay in getting connected after moving house, noting frustration with repeated explanations to different staff members. Despite this, they acknowledged that the issue was eventually resolved. A fourth customer highlighted excellent customer service, mentioning that the installation was smooth and the technician was polite and clear in explanations.
Competitor Updates and Related Offers
In related news, competitor Sky has recently integrated Disney+ into some of its packages, such as the Ultimate TV and Full Fibre Broadband bundle starting at £39 per month, which includes 300Mbps broadband, Sky Stream, Netflix, Disney+, and Discovery+. Meanwhile, Amazon is offering a 40% discount on the Fire TV Stick HD, reducing its price from £39.99 to £23.99. This streaming device provides access to thousands of free films and TV episodes, along with popular apps like Netflix, iPlayer, and Prime Video, though subscription fees may apply for certain services.
This Virgin Media promotion ends on April 1, providing a timely opportunity for households looking to switch broadband providers and save on potential exit fees.
