Tesco shoppers across the UK have just days left to claim compensation following a widespread technical issue that affected the supermarket's delivery and collection services.
The problem, which occurred between specific dates, left many customers facing cancelled orders and significant inconvenience. Now, the retail giant is offering affected customers up to £15 in compensation - but time is running out to submit claims.
What Happened and Who's Affected?
Between October 28 and November 6, 2024, Tesco experienced substantial technical difficulties that disrupted its online grocery services. Customers reported cancelled delivery slots and collection orders, leaving many without essential shopping items.
If you were among those affected during this period, you could be entitled to financial compensation directly from Tesco.
How to Claim Your Compensation
Tesco has made the claims process straightforward for eligible customers:
- Check your emails: Affected customers should have received direct communication from Tesco
- Follow the link: The email contains a personalised link to submit your claim
- Act quickly: All claims must be submitted by Friday, November 15, 2024
Compensation Details
Successful claimants will receive:
- Up to £15 in compensation for the inconvenience caused
- The amount will be automatically added to your Tesco wallet
- Funds can be used on your next grocery shop, either in-store or online
Important Deadline Information
The clock is ticking for affected customers. Tesco has confirmed that the claims window closes at midnight on Friday, November 15. After this date, no further compensation claims for this particular incident will be accepted.
If you believe you were affected but haven't received an email from Tesco, it's worth checking your spam folder or contacting customer service directly to inquire about your eligibility.
This compensation initiative demonstrates Tesco's commitment to customer satisfaction, even when technical issues arise. Don't miss your chance to claim what you're owed - the deadline is fast approaching.
