A family who spent 18 months in a Birmingham homeless hostel has spoken out about the 'overcrowded and unhygienic' conditions they endured, including severe rat and cockroach infestations, safety concerns, and a lack of hot water for over two months.
The former resident, who wishes to remain anonymous, lived with her family at Oscott Gardens in Perry Barr, a 62-bed hostel run by Birmingham City Council that was originally student accommodation. They were housed in a single room while waiting for permanent housing.
Pest Infestations and Unsanitary Conditions
The family described serious pest problems that made daily life unbearable. 'I personally saw a cockroach trap with a very large number of cockroaches on it, and many residents spoke about ongoing pest issues,' she recalled. Rats were seen scuttling across the kitchen, and pests got into food, creating unsafe and unhygienic living conditions.
Mould and overcrowding in shared areas like the kitchen compounded the issues. 'The conditions there were extremely difficult,' she said. 'The lack of space, privacy and security affected my mental health.'
Safety and Security Concerns
Beyond pests, the family witnessed dangerous behaviour, including litter thrown from windows, doors left open, and thefts. On one occasion, an object was thrown from above while she was outside with a younger family member, requiring her to quickly move them out of harm's way.
'There were also incidents of belongings being taken, including important documents, and there were times when police attended because of disturbances,' she added. The family experienced bullying, intimidation, and inappropriate behaviour from other residents.
No Hot Water for Two Months
At one point, the hostel had no hot water for over two months, making daily life extremely difficult. 'We were living in one small room as a family, with very little space and privacy,' she said. 'We spent a long time waiting for a suitable home, and even after we were offered one, we had to wait several more months before we could move in.'
Her account echoes that of Dominique Trapszo, a current resident and single mother of two who has been there since August last year despite being Band A priority. Trapszo shared shocking images of rats, cockroaches, and litter. She also claimed her eight-year-old son was pinned down and robbed by a teenage girl, and that she was racially abused by the same teen.
Council Under Pressure
The anonymous family hopes their story will highlight the reality for homeless families in temporary accommodation. 'I believe more awareness is needed because people should not have to live in these conditions while waiting for a permanent home,' she said.
A spokesperson for Birmingham City Council has been approached for comment. The council operates the 62-bed hostel and is responsible for housing allocation.
