LOROS Hospice Nurse Receives First UK Hospice DAISY Award
A dedicated nurse at LOROS Hospice in Leicester has been honoured with the first DAISY Award ever presented in a hospice setting across the United Kingdom. Chloe Webster, who has worked on the inpatient ward for the past two years, was recognised for providing care that treats patients with the same care and love as you would your own family member, as described by the nominating family.
Initiative to Recognise Outstanding Nursing Contributions
The DAISY Award, widely used by patients, carers, and families to thank nurses within the NHS, had never before been awarded at a hospice until now. Jane Pickard, the director of care at LOROS, introduced the award as a special way to acknowledge the charity's nurses and their exceptional contributions to patient care. This move highlights the vital role hospice nurses play in supporting individuals and families during end-of-life stages.
Heartfelt Nomination from a Grateful Family
Chloe was nominated by Emma Bower, the daughter of a patient who spent his final weeks at LOROS. Emma expressed deep gratitude, noting how Chloe took the time to understand her father's preferences, such as how he liked his tea and his unique sense of humour. She saw how special he was, how loved he was and treated him with the same care and love as you would do your own family member, Emma said, emphasising the comfort this brought during difficult times.
Emma recalled instances where Chloe provided reassurance, including calling her when her father was anxious and sitting with him to offer comfort. She wasn't just there when things were tough though, she made us and Dad laugh, Emma added, highlighting the importance of building a strong relationship in end-of-life care. This compassionate approach not only eased the patient's fears but also provided immense support to the family, helping them sleep better and find comfort in their grief.
Award Presentation and Chloe's Reaction
Chloe received her award from LOROS matron Michelle Clark and Jane Pickard. Overwhelmed by the honour, Chloe commented, I’m speechless. It’s a privilege to care for people at the end of their lives and I love my job, so I don’t feel I deserve an award, so to be the first hospice nurse to receive a DAISY Award is just amazing. Her humility underscores the dedication many nurses bring to their roles in hospice settings.
Background of the DAISY Foundation
The DAISY Foundation was established in 1999 by the family of J. Patrick Barnes, who died from complications of the auto-immune disease ITP. During his hospitalisation, his family deeply appreciated the care and compassion shown by nurses, leading them to create the award as a public way to say thank you. Today, it serves as a global recognition programme for nursing excellence.
Patients, families, and carers are encouraged to nominate nurses for the DAISY Award through the LOROS website at loros.co.uk/DAISY, continuing the tradition of acknowledging outstanding care in healthcare settings.
