Martin Lewis, the consumer finance expert known for his BBC Sounds podcast and ITV show, has shared water bill advice that has left one payer £1,068 better off. The tip, published on the Money Saving Expert website, focuses on checking whether a water meter could reduce household costs.
Lewis, 54, explained: “If there are more bedrooms in your home than people, or the same number, check out getting a meter. With many providers, you've two years to assess whether having a water meter is worth it and, if you decide it isn't right for you, you can ask your water company to switch you back to an unmetered bill.”
Social tariffs could cut bills by up to 90%
Lewis also highlighted social tariffs for lower-income households. “If you're on a low income (up to about £21,000 a year), you may be able to access a social tariff. All water companies offer them, and they can slash as much as 90% off your bill by lowering or even capping what you pay, whether you have a water meter or not – though some also require you to be on certain benefits,” he said.
According to Money Saving Expert, around 5.7 million households are eligible for these tariffs but have yet to claim, missing out on an estimated average of £160 a year. Lewis urged eligible customers to check with their provider rather than assuming they won't qualify.
One reader's direct debit dropped from £108 to £19
A Money Saving Expert reader named Debbie emailed Lewis to report her success: “I took your tips on installing a water meter, and my Direct Debit has gone from £108/month to £19/month. Thank you Martin.” That reduction works out to a saving of £1,068 per year.
Sebrina McCullough, director of external relations at Money Wellness, said: “Water debt can be very easy to put to the back of the queue. You can't have your water cut off because you haven't paid, so it can feel less urgent than some of the other bills coming through the door.”
Average water debt stands at £1,163
McCullough added: “But the debt doesn't disappear. By the time people come to us for help, they're carrying an average of £1,163. And with water bills going up again, it's more important than ever that people check whether they're getting all the help they're entitled to.”
She also noted that many customers don't realise help exists: “We speak to people who have been struggling with their water bill without realising there may be help available. The rules are different depending on which water company you're with, so it's worth checking rather than assuming you won't qualify. If you're on a low income or your circumstances have changed, don't just carry on paying the full bill without checking.”
