Midlands Bus Operators Grapple with Declining Ridership and Rising Fuel Costs
Bus firms across the West Midlands are facing a significant dual threat as passenger numbers continue to fall while escalating fuel costs, driven by the ongoing conflict in the Middle East, add further pressure. Councillors have expressed deep concerns over the latest data, highlighting the potential for severe operational challenges.
Sharp Drop in Bus Boardings Sparks Alarm
Figures presented to the West Midlands Combined Authority's Transport Delivery Overview and Scrutiny Committee reveal a troubling trend. During Quarter Three (October to December) of the 2025/26 financial year, bus boardings plummeted to 59.99 million, marking a substantial 5.9 per cent decrease from the 63.74 million recorded in the same period the previous year.
Councillor David Stanley from Dudley voiced his disappointment, stating, "I'm very disappointed to see the loss of patronage on the buses in particular." He emphasized that the situation is compounded by external factors, adding, "One of the things that does concern me is the state of things in the Middle East and with the extreme fuel price rises and cost of electricity."
Fare Cap Increase Identified as Key Deterrent
A primary factor behind the decline in ridership is attributed to the recent hike in the national bus fare cap. The cost of a single fare increased from £2 in December 2024 to £3 starting January 2025, a move that has discouraged rather than encouraged public transport use.
Councillor Stanley explained, "We've seen a big increase from £2 to £3 for a single journey so it is a deterrent rather than an encouragement to use public transport." This price surge has made buses less affordable for many commuters, contributing to the drop in numbers.
Fuel Cost Surge from Middle East Conflict Adds Pressure
The ongoing war in the Middle East, particularly involving Iran, has led to soaring fuel prices, posing an additional problem for bus operators. Councillor Stanley warned, "The operators are going to find it very difficult in the future to cope with this loss of passengers." The increased operating costs threaten the financial stability of bus services across the region.
Steve Hayes, Head of Bus Franchising Transition at Transport for West Midlands, acknowledged the impact, stating, "The cost of fuel will have an impact on operating costs and certainly as we move to bus franchising, it's something we are very aware of and taking into account as we are planning."
Mixed Performance Across Other Transport Modes
While bus usage declined, other forms of public transport showed varied results:
- Midland Metro: Boardings experienced a slight decrease of 1.6 per cent, with 2.45 million in Q3 2025/26 compared to 2.49 million the previous year.
- Rail Services: In contrast, rail usage saw a positive uptick, with 67.12 million boardings in 2025/26, representing a 3.7 per cent increase from the 64.7 million recorded in 2024/25.
Efforts to Mitigate the Crisis
Transport authorities are actively working to address these challenges. Steve Hayes mentioned ongoing negotiations for additional grant funding to support the network, noting, "At the moment, we've got the network being supported by the grant funding and we are currently in negotiations around another round of that."
Furthermore, passenger incentive schemes are being discussed as a strategy to boost public transport usage. These initiatives aim to make services more attractive and affordable, potentially reversing the downward trend in ridership.
The combination of falling passenger numbers and rising fuel costs creates a precarious situation for Midlands bus firms, necessitating swift and effective interventions to ensure the sustainability of essential public transport services.



