Amazon tells customer to return 'lost' phone
An Amazon customer paid two £108 instalments for a phone that was lost in transit. The company then told them to return the item to get a refund. Read the full story.
An Amazon customer paid two £108 instalments for a phone that was lost in transit. The company then told them to return the item to get a refund. Read the full story.
Amazon has commenced limited drone flight trials from its Darlington fulfilment centre, paving the way for a Prime Air delivery service launch in 2026. The MK30 drones promise safe, quiet, and ultra-fast parcel drops.
Nationwide Building Society explains its 'pending transaction' policy after a customer waited days for a refund. Learn how the 7-day rule works and what you can do.
Frequent parcel senders can claim £25 in free prepay credit using Parcel2Go's new Smart Send platform. The free tool integrates with eBay, Amazon and more to streamline shipping.
Explore the haunting history of Wolfhampcote, a 'lost' medieval village near Birmingham. Discover its speculated demise from the Black Death and the church that stands as its last witness.
Royal Mail starts a six-month trial of 24/7 parcel lockers outside Post Offices, aiming to boost convenience for UK households. Read the full details.
City Energy Group cuts 295 jobs in Wales, blaming the end of the government's ECO4 funding scheme. The collapse leaves staff without support for ongoing works.
A wave of 'newstalgia' hits UK shops. We reveal the seven most-missed classic sweets and drinks from decades past and where to find modern dupes. Taste the memories.
Over 3.3 million pension pots are lost in the UK. Experts warn those with multiple pensions to consolidate and track their funds to avoid a poorer retirement.
Ofgem reveals £3.09bn in unclaimed energy credit. Use Martin Lewis's two-month rule to see if you're owed a refund. Contact your supplier today.
Millions of UK households are losing thousands in potential interest by keeping large sums in zero-interest current accounts. Discover how much you could be missing and the simple switch to make your money work harder.
A new poll reveals the average Brit misplaces three items a month, with receipts and vouchers causing the most frustration. Discover the top 10 lost items and tech solutions.
A Headington Co-op and Post Office has closed after 134 years, to be demolished for laboratories. Locals fear losing a vital community hub. Read the latest updates.
A Stoke-on-Trent man tracked his missing AirPods to a Sandwell auction house after EVRI lost them. He drove 200 miles to retrieve them and vows to boycott the delivery firm. Read his story.
Experts warn of a surge in HMRC tax refund scams every January. Learn how to spot fake texts and protect your money from fraudsters.
A father received a £5,989 council tax refund after acting on Martin Lewis' advice about the Severe Mental Impairment discount for his dad's vascular dementia. Discover if you're eligible.
HMRC clarifies rules for UK expats and non-residents claiming tax refunds from abroad. Essential guidance on the correct postal address and required nominee details revealed.
The RSPCA has shared its most unusual rescues from 2025, including a lost puffin, a snake in a chippy, and a kitten in a sewer. Read the heart-warming tales and support their vital work.
Emma Durrell, 40, faces charges after a parcel was taken from a West Park home and alleged shop thefts in Tettenhall and Oxley. She was due in court on December 29.
Up to 400,000 UK homes may be in the wrong council tax band due to flawed 1991 valuations. Check your band now and challenge it to potentially claim thousands in backdated refunds.
Families faced festive misery as The White Horse in Balsall Common closed unexpectedly on Christmas Day due to major technical issues. Boss apologises and promises refunds.
Families were left disappointed and hungry after a Midlands pub descended into 'utter chaos' on Christmas Day, with a kitchen closure and no service. Read the full story and the manager's apology.
A look back at the beloved celebrities and public figures who died in 2025, including music legend Ozzy Osbourne. Read our full tribute to their lasting legacies.
UK households warned as delivery fraud hits record high. Learn how to spot fake texts and emails from scammers impersonating Evri and other couriers. #StopThinkFraud
UK households warned of a 'spray and pay' parcel delivery scam sweeping England. Criminals send fake texts to steal data and bank details. Learn how to protect yourself.
HMRC has issued clear guidance on tax refunds after a cheque was sent to an old address. Learn the steps to correct the error and the helpline number to call.
Halifax has explained its refund process after a customer in Guatemala was left £112 out of pocket from a failed ATM withdrawal. Learn how to dispute a transaction.
Scammers are using fake texts and emails to exploit festive deliveries. Learn the 7 most common parcel scams and how to protect your money and personal information.
UK households may be eligible for TV Licence refunds up to £174.50. Learn about the criteria and how Labour's BBC charter review could change the broadcaster's future funding.
Octopus Energy has dramatically accelerated its refund process, with customers now able to receive energy credit payments back to their bank accounts in as little as one day. Learn how to claim yours.