Greggs price rise prompts staff advice on complaints
Greggs confirms small price increases due to inflation, with frontline staff given guidance on handling customer complaints. Find out which items are affected.
Greggs confirms small price increases due to inflation, with frontline staff given guidance on handling customer complaints. Find out which items are affected.
Virgin Media O2 has moved 1,100 staff to a new 'marquee' Manchester HQ. The telecoms giant says the city centre location boosts recruitment and hybrid working is here to stay. Read more.
A grieving widower details his three-month struggle to transfer his late wife's Virgin Media account, facing repeated calls and paying double. Read his full story.
Welcome Break launches its 60th UK service station in Rotherham, creating 230 jobs and featuring a dedicated HGV area. Discover the new M1 facilities.
Staffordshire firefighters attended over 1,000 extra emergencies this summer as wildfires surged. The chief fire officer warns climate change is now a year-round operational reality. Read the full report.
Amazon-owned tech firm Veeqo has launched its new global headquarters in Swansea's 71/72 Kingsway, marking a £150m+ investment and tripling its workforce to over 200. Discover how this Welsh success story is driving growth.
Lloyds Bank has addressed customer demands for cash rewards, following Nationwide's £600m payout. Read its full response and how it compares.
Sainsbury's Bank is closing all accounts by December's end, moving 1.8 million customers to NatWest. Find out what this means for your savings, loans, and digital banking access.
NatWest is finalising its acquisition of Sainsbury's Bank, moving 1.8 million customers by December. Find out what account holders need to do next.
A new Community Litter Hub opens in Wickford, Essex, supporting volunteers tackling litter. In its launch clean-up, over 300kg of waste, including hazardous materials, was removed from just 500 metres of roadside.
Octopus Energy achieves a record-breaking 90% customer satisfaction rating in the latest Ofgem survey, far exceeding the national average. Discover why they lead the market.
Jake Bedson, the new manager of Brentwood Theatre, discusses his vision to modernise the venue and turn it into a creative hub for the whole of Essex. Listen to the full interview.
Sainsbury's Bank is closing all remaining customer accounts on Monday, completing its transfer to NatWest. Find out what this means for your banking.
West Midlands Police raid one of Birmingham's biggest cannabis farms, seizing 9,488 plants and arresting five men. A major supply network has been disrupted.
Sky is refunding customers up to £290 after discontinuing its Sky Live service. Find out if you're eligible and how the refund process works without any action required.
Sky is refunding customers up to £290 after discontinuing its Sky Live service. The interactive TV feature will shut down permanently on December 4, 2025.
Major UK mobile providers pledge to eliminate number spoofing by 2026, implementing new call tracing technology to protect millions from fraud. Learn how this affects you.
A shopper witnessed 'disgusting' scenes of panic and staff abuse at a busy B&M store. Discover the shocking details and why retail workers deserve more respect.
Ofsted inspectors found high caseloads are hindering Dudley Council's children's services. While social workers are dedicated, service delivery remains inconsistent. Read the full report.
Leon discontinues its £25 monthly Roast Rewards coffee subscription after less than two years, sparking customer backlash and boycott threats.
A new £300m green energy hub in Carrington will create over 700 jobs and store wind power for the national grid, welcomed by Mayor Andy Burnham. Discover how this boosts the UK's net-zero ambitions.
Stockport NHS Foundation Trust celebrates over 150 years of volunteer service and 2,720 years of staff dedication in special awards ceremonies. Read more about the local heroes.
Which? reveals TSB as the UK's worst high street bank with a 67% customer score. Virgin Money, Santander, and Halifax also rank poorly. Discover if it's time to switch banks.
Tesco faces customer outrage and boycott calls after renaming its Christmas trees as 'evergreen trees'. Shoppers slam the 'woke' move. Read the full story.
Millions of TalkTalk customers face a £48 annual bill increase from April 2026. Learn how this mid-contract rise affects you and discover fixed-price alternatives.
A Surrey couple say a soaring service charge has left them trapped, unable to sell their flat and expand their family. Discover their story and the management's response.
The former Llwynhendy library has been transformed into a vibrant community hub offering a café, automated library, advice services & training. Open Mon-Fri.
Volunteers from Nottingham Rotary Club have transformed the women's garden at Framework's detox service, creating a calming space for recovery journeys. Discover how community action makes a difference.
A man in his 20s has died after a stabbing on Hutton Road in Handsworth Wood. Police urge witnesses to come forward as a murder investigation is launched.
John Lewis and Waitrose have launched a new teddy bear repair service just in time for Christmas, starting from £10. Get your cherished soft toys restored by experts trained by The Repair Shop's Teddy Bear Ladies.