Octopus Energy has unveiled a substantial support package designed to help customers navigate what it describes as a potentially "bleak" February, offering a range of freebies, competitions, and exclusive discounts to provide some financial relief and entertainment.
Time-Sensitive RAYE Ticket Competition
The energy supplier, which competes with major providers like British Gas, EDF, EON, Ovo, and Scottish Power, is running an exciting competition for its Octoplus loyalty scheme members. Customers have the opportunity to win VIP tickets to see BRIT Award-winning artist RAYE through a partnership with Seat Unique.
The entry deadline is strict: participants must sign up for the draw via the Octoplus section within the Octopus Energy app before midnight on Monday, 2nd February. The unique twist? Winners will be notified by phone on 4th February, and to claim their prize, they must answer the call by singing their favourite RAYE lyrics. Those who deliver the most energetic performances will secure a pair of complimentary VIP tickets.
Substantial Monthly Savings Beyond the Competition
While the RAYE competition provides a glamorous highlight, Octopus Energy's February initiative extends far beyond this single offer. Octoplus members gain access to a comprehensive array of money-saving deals throughout the month, directly aimed at putting cash back into customers' pockets.
The savings portfolio includes:
- Cinema Deals: Two tickets for just £8 at Vue cinemas, plus an additional 15% discount on snacks.
- Heritage Days Out: A family day pass to the National Trust for only £8.
- Weekly Refreshments: A free coffee every week at both Caffè Nero and Greggs.
- Home Entertainment: A free monthly movie rental on Rakuten TV.
- Dining Discounts: 25% off meals at popular pub and restaurant chains including Harvester, Stonehouse, Toby Carvery, Ember Inns, and Sizzling Pubs.
- Italian Dining: Pizzas at ASK Italian for just £8.
Furthermore, Octopoints earned through the loyalty scheme can now be redeemed in the newly launched Shoptopus store, which features exclusive merchandise such as cuddly Constantine toys and environmentally-friendly pink planet-themed items.
Corporate Perspective on Customer Support
Rebecca Dibb-Simkin, Chief Product Officer at Octopus Energy, explained the rationale behind the extensive February campaign. "At least we're through January, but February can also feel bleak," she stated, emphasising the company's commitment to providing customers with positive experiences during challenging economic times.
"We're giving our customers loads to look forward to – from the chance to win tickets to see RAYE live, to free coffee, cheap cinema trips and days out for less. Octoplus is all about putting money back in our customers' pockets, with a few fun surprises thrown in," Dibb-Simkin added, highlighting the dual focus on financial assistance and enjoyable experiences.
This initiative represents a significant customer retention and engagement strategy from Octopus Energy, offering tangible benefits that extend beyond traditional energy supply services. The combination of entertainment opportunities through the RAYE competition and practical savings on everyday expenses creates a multifaceted support package for households facing continued financial pressures.
