Nationwide Building Society has issued a final call to millions of its members, urging them to ensure they do not miss out on a special £50 'thank you' payment. The mutual has confirmed that while the majority of distributions have been completed, some customers must take action before a fast-approaching deadline.
Who Was Eligible for the Nationwide Payout?
The £50 payment was part of Nationwide's member reward scheme, designed to give back to its loyal customer base. To qualify for this windfall, members needed to meet specific criteria set by the building society.
Firstly, you must have been a Nationwide member on September 30, 2024, and remained one when the distributions were later processed. Additionally, during the 12-month period leading up to that September date, members needed to fulfil one of three financial conditions.
These included holding a debt of at least £100 on one or more Nationwide mortgages, maintaining a minimum collective balance of £100 in any Nationwide current or savings accounts, or having completed at least one qualifying transaction through such an account.
Act Now: The Crucial January Deadline
Nationwide has stated that all payments have now been issued. For most, the £50 was transferred directly into their accounts. However, a significant number of payments were sent out by traditional cheque.
The building society has set a firm deadline of January 1, 2026, for these cheques to be paid in. "Cheques must be paid in by 1 January 2026 to make sure you don't miss out on the payment," a spokesperson confirmed.
This deadline is critical for anyone who may have misplaced a cheque or has yet to deposit it. Letting this date pass will mean forfeiting the £50 payment entirely.
What to Do If You Haven't Received Your Payment
If you believe you met the eligibility criteria but have not received any communication or payment from Nationwide, the society advises prompt action. The most common reasons for non-receipt are out-of-date contact details or an overseas address on file.
"If you think you were eligible, and didn't receive an email or letter from us, it may be because your contact details were incorrect," Nationwide explained. "It may also be because our records show you no longer live in the UK, so we have sent you a cheque."
In such cases, you must contact Nationwide by January 1, 2026, to confirm your correct details. You can do this by logging into the internet bank or mobile app to use the chat function, or by visiting a local branch. Be prepared to verify your identity as part of the process.
Nationwide, which has its roots in the Midlands with branches in cities like Birmingham, encourages all members to check their contact details via their online banking platforms to avoid missing out on future communications and rewards.
