Tesco Bank Urges Immediate Fund Withdrawal Ahead of Clubcard Pay+ Closure
Tesco Bank has issued an urgent advisory to customers using its Clubcard Pay+ prepaid card service, urging them to withdraw their money promptly. The bank confirmed it will shut down the Clubcard Pay+ accounts on Sunday, 26 April 2026, citing limited usage as the reason for this decision.
How to Transfer Funds Before the Deadline
Customers are encouraged to use the Clubcard Pay+ mobile app to transfer any remaining balances to a UK bank account registered in their name. This method ensures a swift and seamless process, avoiding potential delays associated with the bank's automatic refund system.
Important: If funds are left in the account after the closure date, Tesco Bank will still return the money, but this could take significantly longer than if customers initiate the transfer themselves. The bank has committed to sending written confirmations to all affected account holders with detailed instructions.
Key Steps for a Smooth Transition
- Update account details to ensure refunds are processed without hitches.
- Replace payment information with service providers for any direct debits, such as Netflix or Amazon subscriptions.
- Continue collecting Tesco Clubcard points by ensuring you have an active Clubcard, accessible digitally through the Tesco app.
Martin Lewis' MoneySavingExpert.com has echoed this advice, emphasizing the importance of keeping account information current to facilitate efficient refunds.
Background and Customer Communications
A Tesco Bank spokesperson explained, "After a careful review, and due to limited usage of the product, we made the decision to close Clubcard Pay+ accounts for existing customers from Sunday 26 April 2026." The bank initially notified customers in November 2025, with follow-up communications sent in recent weeks to ensure awareness.
For additional details on the closure and transition process, customers are directed to visit the official Tesco Bank website.
