Marks and Spencer has introduced a major change to its delivery fees, sparking widespread fury among shoppers. The company, which has stores in Solihull and Birmingham, has increased the minimum spend for free delivery of clothes, home, and beauty products from £60 to £75. The new rule has been implemented from May onwards.
Customers who do not meet the new minimum spend threshold must pay the standard delivery charge of £3.99. One furious shopper took to Facebook to express their frustration: "I've just noticed this and thought it was £60. Not done the order, will wait until we visit a store. It is getting beyond a joke now."
Another added: "Omg what next! Do they not want us to buy anything? £75 is a wee bit too much! That's the last nail in the coffin for me I'm afraid."
An M&S spokesperson told The Sun: "To ensure we can continue to provide a fast and reliable delivery service for our customers, we're updating our free delivery threshold for online orders. This has no impact on our market-leading Click & Collect service which remains completely free and is available in around 800 stores."
M&S Select Farm Awards 2026
In other news, M&S has recognised six exceptional farmers across the island at this year's M&S Select Farm Awards, held during the Balmoral Show on Wednesday 1st May. The awards shine a spotlight on excellence in agriculture, with a strong focus on sustainability, innovation, welfare and the next generation of farming talent.
Through its Plan A for Farming 2030 strategy, M&S continues to work closely with its Select Farmers to build long-term resilience across the agricultural sector. The 2026 winners represent a cross-section of the M&S supply base – including beef, lamb, poultry and eggs – and each has demonstrated an outstanding commitment to raising standards and delivering best-in-class farming.
Peter Kennedy, Head of Agriculture & Fisheries at M&S, said: "These winners reflect the strength, resilience and ambition within our Select Farm community. From environmental leadership and innovation to welfare excellence and emerging talent, they are setting new benchmarks for British and Irish agriculture. We're proud to work alongside farmers who are not only producing outstanding food, but actively shaping a more sustainable future for the industry."
