An 80-year-old retired social worker has dedicated three decades to transforming hospital visits with the unconditional love of her therapy dogs. Pat Harte, a volunteer with Pets as Therapy (PAT), has brought comfort and connection to hundreds of patients at St Andrew's Healthcare, a charity supporting people with complex mental health needs across Essex, Birmingham, and Northampton.
30 Years of Healing Bonds
Pat began her volunteering journey 30 years ago, initially working with individuals living with dementia. She quickly witnessed the extraordinary impact her furry companions had on patients, sparking quiet memories, encouraging gentle smiles, and breaking through the isolation that often accompanies a stay in care.
Over the years, Pat and her dogs have become a cherished fixture across wards. Her regular rounds have provided a welcome sense of normality and warmth for both patients and staff alike. Her 30-year commitment stands as a moving testament to the healing bond between humans and animals.
A Unique Relationship with Patients
Pat explained how the presence of a dog changes the dynamic between volunteer and patient. "You become part of the ward, and everyone is always so happy to see you," she said. "The lovely thing about having a dog with you is that patients don’t see you as staff. It creates a completely different relationship."
Known affectionately as "the granny," Pat has developed deep connections with patients and their families. "Patients who are also dog lovers absolutely love it. They talk about the dogs they had growing up or the pets they miss," she said. "For many patients who are isolated and unable to go out, those conversations are really important."
Dogs That Tune Into Emotions
Watching the interaction between patients and dogs continues to fascinate Pat. "The dogs tune into people. If somebody is feeling low, the dog will often walk straight over, rest its head on their knee and simply be there for them," she added. "It’s wonderful to watch because they seem to know exactly what is needed."
Throughout her career, Pat has worked with eight dogs, all female Border Collies. "They respond very well to training and they enjoy the work. I’m on my last dog now, and I still get enormous pleasure from seeing what the visits mean to patients."
Assessing Dogs for Therapy Work
Beyond volunteering, Pat has spent 28 years assessing dogs to ensure they are suitable for therapeutic visits. "When we assess we look at both the dog’s temperament and its willingness to interact with people," she said. "During assessments we check that they walk on a loose lead and remain calm around unexpected noises. We might even drop a metal bowl to test their reaction because you can’t afford for a dog to bolt."
Pat emphasized the importance of a dog's comfort and welfare. "A dog has to be comfortable being touched and handled by patients. Additionally, the dog’s welfare is also a huge consideration, so if during the assessment they ever show distress or unwillingness to engage, then we take that as their cue they do not want to be involved and we don’t progress."
The Rewards of Volunteering
Despite the emotional challenges of seeing patients move on or leave care settings, Pat says the experience has always been worthwhile. "It’s difficult because the dogs and patients form very close bonds, so saying goodbye can be tough," she said. "But it is so worthwhile. I love it or I wouldn’t have done it for all this time. So many patients pass through your hands and it’s lovely to watch them progress."
Reflecting on three decades of service, Pat says the simple joy her dogs bring continues to motivate her. "We have a lot of laughs together and patients get so much pleasure from it," she said. "Seeing them smile, engage and come alive again makes everything worthwhile."
Gratitude from St Andrew's Healthcare
Dawn Wright, voluntary services manager at St Andrew's Healthcare, praised Pat's dedication. "Pat’s dedication over the past 30 years has been nothing short of extraordinary," she said. "Through her compassion, commitment and the special bond she shares with her dogs, she has brought joy, comfort and connection to countless patients at some of the most challenging times in their lives."
"The impact of her volunteering extends far beyond a friendly visit - she has helped people reconnect, build confidence, create happy memories and simply smile. We are incredibly grateful for everything Pat has done and continues to do for our patients, families and staff," Wright added.
St Andrew's Healthcare is always looking for more PAT dogs and volunteers across its Essex and Birmingham sites. Those interested can find out more about volunteering at St Andrew's Healthcare and the Pets As Therapy charity.
