DWP names 7 excuses claimants can use to stop driving licence being revoked
DWP lists 7 excuses to protect benefits claimants' driving licences

The Department for Work and Pensions (DWP) has confirmed that from October it will be able to seize and revoke driving licences as part of new powers aimed at reducing benefit fraud and error. However, the department has also published a list of seven reasonable excuses that could protect claimants from losing their licence.

In a move designed to tackle the rising costs of fraud and error in the welfare system, the DWP will gain the authority to revoke driving licences. Yet, the department has moved to reassure claimants, stating that it "will be mindful of individuals who they suspect are experiencing financial hardship or would be considered vulnerable."

DWP's definition of vulnerability

The DWP has clarified its approach to vulnerability, saying: "The department recognises that as human beings, we all have the potential to be vulnerable at different times in our lives. The department defines vulnerability as where an individual has needs which require additional support to enable them to engage with DWP."

Wide Pickt banner — collaborative shopping lists app for Telegram, phone mockup with grocery list

This definition is intended to be flexible, and where appropriate, the DWP Debt Enforcement Team will offer tailored support to meet individual needs and circumstances. The department has stressed that it does not wish to inflict harm on vulnerable claimants, meaning some could be exempt from the stricter penalties.

The seven excuses listed by the DWP

The DWP has identified seven specific examples of vulnerability that could be used as reasonable excuses. These include:

  • Physical or mental health conditions that affect financial decision making
  • Cognitive impairments, such as dementia
  • Complex needs, where an individual requires additional support to engage with DWP
  • Severe financial hardship (including bankruptcy)
  • Life changing events, for example bereavement, the loss of a job or a relationship breakdown
  • Victims and survivors of domestic abuse, as defined in the Domestic Abuse Act 2021, which includes economic abuse as a form of coercive and controlling behaviour
  • Social and economic vulnerabilities such as low income or poverty, homelessness or risk of eviction

These categories are designed to ensure that claimants who are facing difficult circumstances are not unfairly penalised. The DWP has emphasised that its approach will be flexible and that support will be tailored to individual situations.

The announcement comes as part of broader government efforts to reduce the welfare bill, with the new powers taking effect from October. Claimants who believe they fall into any of these categories are advised to contact the DWP to discuss their circumstances before any action is taken on their driving licence.

Pickt after-article banner — collaborative shopping lists app with family illustration