Shoemakers Museum is extending a warm invitation to members of the local community to consider joining its dedicated volunteer team. To facilitate this, the museum will host a special Volunteer Information Day, offering a perfect opportunity for interested individuals to learn more.
A Vital Call to Action in the Community
This initiative comes at a time when volunteering continues to be a cornerstone of life across the United Kingdom. Recent data underscores its significance. According to the latest Community Life Survey published by the Department for Culture, Media and Sport, 28% of adults in England volunteered at least once during the past year, with a notable 17% engaging in regular voluntary work.
Furthermore, a separate government-commissioned study from 2025 estimated the immense annual value of volunteering in England. This valuation, which includes its substantial contribution to public wellbeing, reached an impressive £24.7 billion.
The Heartbeat of the Museum
At Shoemakers Museum, volunteers are absolutely integral to daily operations and the visitor experience. Their contributions span a wide range of activities, from warmly greeting guests and leading informative gallery tours to supporting educational programmes and meticulously maintaining the museum's picturesque gardens.
The volunteer team is a diverse and passionate group, comprising retired professionals, former employees of the renowned Clarks company, local students, and residents deeply committed to preserving heritage. Together, they play a crucial role in bringing the rich stories of shoemaking and local history vividly to life.
Volunteer Voices: Personal Connections and Legacy
Janet McHugh, a former Clarks employee who now volunteers as a front of house host, finds great joy in sharing her personal experiences with museum visitors. She remarked, “It’s a joy to talk to people about life in the factory and to see their surprise when they realise they’ve worn shoes made right here in Street.”
Fellow volunteer Ian Higton, who once cut 70 pairs of shoes a day, now dedicates his time to educating others. He added, “Now, I’m sharing the history of shoemaking with a whole new generation - and loving every moment.”
The impact of volunteers extends far beyond public-facing roles. Behind the scenes, long-serving contributors like Karen Donaldson have been instrumental in foundational work. Karen helped catalogue the museum's extensive collections and contributed to early research efforts before the museum even opened its doors to the public.
Reflecting on this, Karen said, “It’s been rewarding to see how something I worked on years ago is now part of an exhibition enjoyed by so many.”
Diverse Roles and Flexible Commitment
The museum is currently recruiting for a variety of rewarding positions. Available roles include:
- Front of house visitor engagement
- Public programme and event support
- Volunteer guides for tours
- Garden and general site maintenance
Prospective volunteers can be assured of full training and ongoing support. The museum offers flexible commitment options, allowing individuals to contribute on a weekly, monthly, or more adaptable basis to suit different lifestyles.
Leadership Perspective on Volunteer Value
Rosie Martin, Director of Shoemakers Museum, emphasised the indispensable role volunteers play. “Volunteers are the foundation of Shoemakers Museum,” she stated. “They not only welcome visitors but give the museum its warmth, personality and connection to the local community. We’re excited to welcome new faces in 2026.”
How to Get Involved
The Volunteer Information Day is scheduled for Tuesday, January 27, from 12pm to 1.30pm. The event will be held at the museum itself, located in Street, Somerset, with light refreshments provided by the popular Shoemakers Café.
Anyone curious about volunteering is strongly encouraged to attend this informal session. No prior booking is required—interested individuals can simply turn up on the day to learn more about how they can become part of this cherished community institution.
