High street giant Marks & Spencer has issued an immediate product recall for one of its most beloved treats, sending shockwaves through its customer base. The retailer has pulled its Colin the Caterpillar Mini Rolls from shelves over serious allergy concerns that could put some consumers at risk.
What's Behind the Urgent Recall?
The Food Standards Agency (FSA) has confirmed that certain batches of the popular Colin the Caterpillar Mini Rolls contain undeclared milk, posing a significant danger to those with dairy allergies or intolerances. This critical information was accidentally omitted from the product's packaging, creating a potential health hazard for unsuspecting shoppers.
Affected Products and Batch Details
The recall specifically targets Colin the Caterpillar Mini Rolls with a best-before date of October 14, 2024. Customers who have purchased this product are being urged to check their purchases immediately and take appropriate action.
What Should Customers Do?
M&S has provided clear instructions for consumers who may have purchased the affected product:
- Do not consume the product if you have a milk allergy or intolerance
- Return the item to your nearest M&S store for a full refund
- No receipt is required – customers can return the product without proof of purchase
- Contact M&S customer services for further assistance if needed
M&S's Response and Customer Safety
In an official statement, Marks & Spencer expressed sincere apologies to customers and emphasised their commitment to product safety. "We are asking customers with an allergy or intolerance to milk not to eat this product and to return it to their nearest store for a full refund," the retailer confirmed.
The company has also implemented point-of-sale notices in all affected stores, providing clear information about the product recall to ensure customers are aware of the potential risks before making purchases.
Why This Recall Matters
Food allergy warnings are treated with the utmost seriousness in the UK retail sector. Undeclared allergens can cause severe reactions, including anaphylaxis, in sensitive individuals. The rapid response from both M&S and the Food Standards Agency demonstrates the robust safety protocols in place to protect consumers.
This incident serves as an important reminder for all shoppers to regularly check product recall announcements and always read packaging information carefully, especially if they have known food allergies.
