The 2026 GP Patient Survey results have been published, showing wide disparities in patient satisfaction across West Midlands GP surgeries. Queslett Medical Centre in Great Barr and Dr Kulshrestha Family Practice in Winson Green achieved the highest approval rate at 97%, while Naseby Medical Centre in Saltley and Clifton Medical Centre in West Bromwich were among the worst-rated practices in England, with only around 40% of patients judging them as doing a good job.
Top and Bottom Performers
The survey, which examines GP performance and public attitudes towards services including quality of care and ease of booking appointments, ranked hundreds of surgeries across the region. Queslett Medical Centre and Dr Kulshrestha Family Practice tied for first place with a 97% approval rating. In contrast, Naseby Medical Centre and Clifton Medical Centre scored near the bottom, with patient satisfaction levels roughly half of the top performers.
Regional Variations
According to the survey results, the gap between the best and worst surgeries highlights ongoing challenges in primary care access and patient experience. The data reflects feedback from thousands of patients across the West Midlands, providing a benchmark for local healthcare quality.
Impact on Patients
Patients are encouraged to check their local surgery's rating to make informed choices about their healthcare. The survey also informs NHS efforts to improve services, with low-rated practices likely to receive additional support or scrutiny.
