The Department for Work and Pensions (DWP) is planning a shake-up of Personal Independence Payment (PIP) that could make assessment decisions even more opaque, experts have warned. The changes risk mirroring Universal Credit's digital processes, potentially creating barriers for claimants without internet access or digital skills.
Digital Shift Could Exclude Disabled Claimants
Dr Steve Atkin-Teillet, of Nottingham Law School, said the groundwork is being set for a system where internet connection and computer literacy become requisites for PIP applications. He noted that 50% of non-internet using adults have a disability, and 32% of those with learning disabilities lack basic digital skills. This, he warned, will make potential claimants fall at the first hurdle.
The already faceless decision-making process for PIP would become even more opaque, according to Dr Atkin-Teillet. Claimants will find it harder to articulate how their disability affects them, furthering the perception of PIP as dehumanising.
Timms Review Raises Key Concerns
The Labour government's Timms Review, which filed its interim report last week, raises key concerns about the future of PIP. Dr Atkin-Teillet highlighted that an assessment for functional capabilities and lack of capacity in daily living activities can also determine fitness for work. He questioned whether anyone found 'not disabled enough' for PIP would automatically be found fit for work.
The report noted that around 10 million working-age people report living with a disability, equivalent to 24% of the working-age population, compared with under 17% in 2013/14. There have been greater increases in disability prevalence among young people and a rise in mental health conditions.
Sustainability and Fit for Purpose
The review must consider how PIP can remain sustainable within fixed financial limits and support future generations. It also warned that the benefit is not fit for purpose. The DWP aims to trim the ballooning welfare bill, but experts caution that digitalisation could exacerbate inequalities for disabled claimants.
