Morrisons is expanding its parcel locker service to 500 stores across the UK, allowing shoppers to collect and return parcels while doing their grocery shopping. The supermarket chain aims to "make life easier" for customers by broadening its partnership with Quadient subsidiary Parcel Pending.
Rollout Details
The lockers were initially rolled out at 230 Morrisons Daily stores in Spring 2025. In June 2026, lockers were fitted at 125 locations throughout the UK. Over the next few months, the rollout will reach 500 stores across the retailer's entire network, including supermarkets.
Services Offered
Morrisons confirmed that the self-service lockers will allow shoppers to collect and return parcels from a range of delivery firms. The lockers also support services such as retail click-and-collect, prescription collection, key exchange, and spare parts retrieval.
Company Commitment
John Parry, head of popular & useful services at Morrisons, said: "At Morrisons, we are committed to providing services that make life easier for our customers and strengthen the role our stores play within local communities. Following the success of our Morrisons Daily partnership, expanding Quadient lockers into our supermarket estate is a natural next step. This partnership enables us to offer customers greater flexibility and convenience while enhancing the range of useful services available through our stores."
Consumer Preferences
Recent consumer research by Quadient revealed that 60 per cent of shoppers favour parcel lockers situated at supermarkets, while 59 per cent wish to manage deliveries from multiple carriers through a single collection point.
Broader Expansion
The expansion marks the growth of Quadient's open locker service across the UK. The firm has deployed more than 27,000 locker units worldwide and targets an increase to 40,000 by 2030.
