Auditors Express Confidence in West Midlands Bus Network Overhaul
Internal auditors have granted "substantial assurance" regarding the management of the ambitious plan to completely transform the West Midlands' bus network. The transition involves shifting from the current private operator-led model to a franchise system, a move championed by West Midlands Mayor Richard Parker since his election in 2024.
Key Milestones and Governance
The West Midlands Combined Authority's (WMCA) Audit, Risk and Assurance Committee will review the internal audit report during its meeting on Monday, April 27. The report highlights that auditors are satisfied with the adequacy and robustness of the transition programme, identifying numerous areas of good practice.
Following a public consultation, WMCA agreed to proceed with franchising in May of last year. The authority currently provides an annual subsidy of approximately £50 million to private operators, yet this has not prevented fare increases and service reductions. Mayor Parker argues that moving to a deregulated system will grant Transport for West Midlands greater control over fares, routes, and timetables.
Implementation Timeline and Structure
The transition to a franchised network is scheduled to commence in late 2027, with full implementation expected by 2029. This phased approach will introduce nine local area franchises, rolling out three each year between 2027 and 2029. Auditors conducted an independent review to ensure effective oversight and challenge of the bus reforms are in place.
Audit Findings and Recommendations
The audit report states: "Overall, we found that there are effective systems and controls in place for the management of Bus Reform." It praises the solicitation of feedback from key stakeholders on proposed new governance arrangements prior to rollout, which was subsequently incorporated. The new governance framework is described as clear and widely communicated.
However, one weakness was identified: Bus Reform Programme Board and Bus Reform Panel meetings have not been minuted. This lack of documentation means that oversight and challenge of update papers cannot be evidenced. Auditors have provided an advisory recommendation to help the directorate manage this risk.
The report also commends the Director of Bus Reform, recruited in September 2025, for driving good practices in many areas. This positive assessment underscores the region's commitment to enhancing public transport through structured reform and accountable management.



