The UK Foreign Office has issued an updated travel advisory for South Africa, warning tourists about the risks associated with using taxis and e-hailing services in the country. The new guidance covers a range of issues, including the political situation, crime locations, and safety in Kruger National Park.
E-Hailing Taxi Scams
According to the Foreign Office, scammers frequently target users of e-hailing taxi apps in major cities. Travelers are advised to use only internationally recognized services and to book rides through the official app. It is recommended to wait in a safe location until the vehicle arrives, rather than standing on the street. Before entering the taxi, passengers should verify the vehicle registration and the driver's identification. Avoid displaying phones or other valuables while waiting or during the ride.
Security Measures
The Foreign Office suggests asking the driver to close rear windows and lock doors if passengers cannot do so themselves. Travelers should also check the e-hailing app for additional security features, such as sharing trip details with contacts, and consider using them. Be particularly wary of unregulated drivers posing as Uber or other taxi app drivers, especially at airports. If booking a taxi, wait in a designated pick-up area if available.
Violence and Protests
Tensions between e-hailing app drivers and metered taxi drivers have led to armed violence and fatalities, particularly around Gautrain stations and airports. Strikes and protests by taxi app drivers can occur, sometimes involving attacks against non-participating drivers. Passengers have also faced harassment or violence during such events. E-hailing apps generally warn about high-risk areas, but travelers should exercise caution. During strikes, use alternative reliable private transportation and plan routes to avoid busy areas such as taxi ranks and transport hubs.
Minibus Taxis
Minibus taxis follow informal drop-off and pick-up practices and are known for poor road discipline. These vehicles are minimally regulated, and maintenance standards can vary. Altercations with other road users and erratic driving are common.
Kruger National Park
Following a violent attack that killed a tourist in Kruger National Park, SANParks advises against using the Numbi gate. There have been protests and violent incidents on the R538 road leading to the gate. In May 2026, two local tourists were killed in a rare violent incident within the park, and suspects have been arrested.
