Virgin Media hit with record £23.8m Ofcom fine
Ofcom issues its largest fine of the year to Virgin Media for putting vulnerable telecare customers at risk during the digital landline switch. Full details on the regulator's action.
Category : Search result: vulnerable claimants
DWP ends ESA, moves all to Universal Credit by 2026
The DWP confirms managed migration of all ESA claimants to Universal Credit will be completed by March 2026. Find out how this affects your benefits and what you must do.
Universal Credit claimants to get £465 extra a year
Universal Credit claimants will receive an inflation-beating increase of up to £465 annually from April 2026. Find out how the DWP rule change affects you.
DWP £10 Christmas Bonus Payment Due for Millions
Millions of benefit claimants in the UK will receive a £10 Christmas bonus from the DWP. Find out if you are eligible and when to expect the payment.
DWP rejects £10 Christmas bonus increase to £165
The DWP has officially responded to a petition signed by over 20,600 people demanding the £10 Christmas Bonus for benefit claimants be increased to £165 to account for inflation.
DWP benefit 'mass fishing' fears as new bill passes
MPs warn new DWP powers to scan bank accounts could lead to 100,000 innocent benefit claimants being wrongly investigated. Learn how this affects civil liberties.
DWP's £10 Tax-Free Christmas Bonus Announced
The DWP confirms a £10 tax-free Christmas Bonus for millions on qualifying benefits. Payment is automatic for eligible claimants. Find out if you qualify.
DWP confirms PIP increase to £194.60 weekly
DWP announces 3.8% PIP increase from April 2026, with claimants receiving up to £194.60 weekly. Learn eligibility criteria and how to apply for Personal Independence Payment.
500-year-old charity backs winter support bags scheme
Sutton Coldfield Charitable Trust provides £4,995 grant for winter support bags helping vulnerable Birmingham residents stay warm during cost of living crisis.
DWP claimants report better treatment under Scottish system
A claimant's experience reveals stark contrast between DWP's PIP and Scotland's ADP, highlighting a more humane, conversational assessment process. Discover the difference.
DWP payment delays costing claimants their jobs
Severe DWP payment delays for the Access to Work scheme are causing disabled benefit claimants to lose their jobs. Read the full investigation and expert warnings.
DWP creates new team to protect vulnerable claimants
The DWP has established a new safeguarding unit following a scathing report from MPs demanding a 'deep rooted culture change'. Discover the department's new strategy.
DWP's new work plan for 2.2 million claimants
The DWP has confirmed a new strategy to support Universal Credit claimants with mental health, back pain, or high blood pressure into employment. Discover how this major welfare shake-up aims to cut costs and boost opportunities.
Solihull Council Tax Support Changes Proposed
Solihull Council proposes changes to its council tax support scheme, with 470 vulnerable claimants facing an average £6 weekly reduction. Have your say in the consultation.
Cold Weather Payment 2025: Check Your Postcode
As the UK braces for snow and ice, find out if your household is eligible for the £25 weekly Cold Weather Payment. Check your postcode now for automatic support.
DWP confirms £10 Christmas Bonus eligibility
The DWP has confirmed who is eligible for the £10 tax-free Christmas Bonus payment in December 2025. Check the full list of qualifying benefits and what to do if you don't receive it.
DWP £10 Christmas Bonus: Eligibility and Payment Date
The DWP is paying a £10 Christmas Bonus to eligible benefits claimants in December 2025. Find out if you qualify and how to claim this tax-free payment.
EDF Offers Free Air Fryers to Vulnerable Customers
EDF launches Winter Warmer Shop with free energy-efficient appliances and debt support for vulnerable households. Eligible customers to be contacted directly until February.
DWP: 24 million warned innocent mistakes are fraud
The DWP warns 24 million benefit claimants that failing to report life changes is considered fraud. Learn what changes you must declare to avoid penalties.
DWP home visits for ESA claimants in Universal Credit move
Over 220,000 vulnerable people face home visits as DWP moves ESA claimants to Universal Credit. Minister urges responding to letters to maintain support.
DWP ESA benefit ends - claimants warned to act now
Employment and Support Allowance claimants must switch to Universal Credit by deadline or risk losing payments. Learn how to protect your benefits.
1 Million More Universal Credit Claimants Not Required to Work
DWP data reveals a surge of over one million Universal Credit claimants moved into the 'no work requirements' category in a year. Discover what this means for the welfare system.
Universal Credit claimants surge to 8.3 million
UK Universal Credit claimants jump by over 1 million in a year to 8.3 million, with 49% having no work requirements. Experts question sustainability amid rising unemployment.
Doctor's Urgent Mask Warning for Millions
A leading medical expert issues critical advice as respiratory illnesses surge across the UK. Discover why vulnerable populations are being urged to mask up again and which areas are most affected.
UK landline switch-off delayed over safety concerns
BT, EE, Virgin Media O2 and other providers have been ordered to pause their digital landline migration after serious incidents left vulnerable customers without emergency access.
DWP makes two-day payment change for benefits
Major change to DWP payment processing means millions receiving Universal Credit, State Pension and other benefits could see money arrive up to two days earlier than usual - here's what you need to know.
Ofcom Warns O2 Over Broadband Rule Breaches
Telecoms regulator Ofcom has issued a stern warning to O2 after the provider breached vital rules protecting vulnerable broadband and landline customers during service migrations.
Leicester Charity Provides 400+ Toiletry Packs for Youth
Action for Children distributes vital hygiene packages to young people facing hardship across Leicester, addressing hygiene poverty with community support.
Vaillant Live Christmas Charity Appeal for Derby Children
Derby-based company Vaillant Live launches annual Christmas charity campaign, calling on community to help bring joy to vulnerable children across the city through gift donations and support.
DWP's £4.35 Rule: Hidden Benefit Cut Revealed
Exclusive investigation reveals how a little-known DWP rule change affecting weekly earnings calculations could slash Universal Credit payments for thousands of working households across the UK.
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