The UK's tax authority, HMRC, has issued a stark warning to households after revealing it has dismantled a staggering 29,100 scam websites in the past 12 months. This nationwide alert highlights a persistent threat from criminals attempting to steal money and personal details from unsuspecting taxpayers.
How to Identify and Report HMRC Scams
HMRC is urging the public to be extra vigilant and has clarified the official channels it uses to contact people. The authority will never use social media platforms or text messages to notify you about a tax rebate or to ask for personal or payment information. Genuine emails from HMRC will only ever come from an address ending in @hmrc.gov.uk.
If you receive a suspicious phone call claiming to be from HMRC, you should report it using the official online form on the GOV.UK website. You will need to provide your email address for this, as HMRC has stated it may share your email address and phone number with other organisations to help shut down the scam operation.
Official Channels for Reporting Fraud
To combat this wave of fraud, HMRC has provided specific contact points for different types of scam attempts. Here is how you can report suspicious activity:
- Suspicious emails should be forwarded to: phishing@hmrc.gov.uk.
- Suspicious text messages should be forwarded to the shortcode number 60599. Standard network rates will apply.
- Suspicious social media accounts or messages should be reported to: security.custcon@hmrc.gov.uk.
Ongoing Security Threats and Account Safety
The warning comes amid other security concerns. HMRC has also confirmed that its security systems recently detected unauthorised access to some customers' online accounts. The tax body was quick to reassure the public that this was an attempt by fraudsters to claim money from HMRC directly, and not an attempt to take money from individuals' bank accounts. This incident underscores the critical importance of using strong, unique passwords for your government gateway account and remaining alert to any unusual activity.
By recognising the signs of a scam and reporting them promptly, taxpayers can play a vital role in protecting themselves and others from financial crime.
