Santander Slashes Savings Rates from April, Advises Unhappy Customers to Close Accounts
Santander Cuts Savings Rates, Customers Urged to Close Accounts

Santander Announces Significant Savings Rate Reduction from April 2026

Santander has confirmed it will implement a substantial reduction in interest rates across several of its savings products from April 2026, prompting the banking giant to advise dissatisfied customers to consider closing their accounts. The financial institution, which competes directly with major UK banks including HSBC UK, NatWest, and Nationwide, communicated this unwelcome change directly to account holders via email correspondence.

Details of the Interest Rate Changes

In formal communications dispatched to customers, Santander stated: "Your interest rate is going down on 14 April 2026. We’re writing to let you know that the interest rate on some of our savings accounts will go down on 14 April 2026." The bank provided specific details regarding the adjustments, most notably affecting their popular Everyday Saver account.

The Everyday Saver product will see its interest rate decrease from 1.00 per cent to 0.90 per cent AER and Gross, with both rates being variable. Santander clarified the terminology for customers, explaining: "The tax-free rate is the rate of interest payable where interest is exempt from income tax. AER stands for Annual Equivalent Rate and shows what the interest rate would be if we paid interest and added it to your account each year."

Bank's Explanation and Customer Guidance

Santander attributed the rate reduction to broader market conditions, stating: "We’re reducing the interest rate because of changes in the interest rates we receive." The bank emphasised that the variable nature of these rates means they "can go up and down" according to financial circumstances.

Despite the reduction, Santander assured customers that "nothing else is changing" regarding account features. Customers will retain access to comprehensive support services including online assistance, in-branch help, and telephone support when needed.

The banking institution provided clear instructions for affected customers, noting that "you don’t need to do anything if you want to carry on using your account" as changes will be implemented automatically. However, in a notable departure from typical banking communications, Santander explicitly advised: "If you’re not happy with this change, you can close your account without any cost before or after the change becomes effective."

Timeline and Alternative Options

With the changes scheduled to take effect on 14 April 2026, Santander highlighted that customers have "plenty of time for you to decide if the account is still right for you." The bank suggested that customers dissatisfied with the revised rates should explore alternative savings products within Santander's portfolio.

"If your account is no longer right for you, you can open another savings account and move your balance," the communication advised. "We offer a range of savings products which you can open online or in branch."

This development represents a significant shift in Santander's savings strategy and comes amid ongoing competition within the UK banking sector. Customers affected by these changes are encouraged to review their financial arrangements carefully and consider all available options before the April implementation date.