A community pub in Solihull has taken to social media to issue a polite but firm reminder to its patrons about the importance of basic manners when ordering at the bar.
A Public Appeal for Politeness
On Facebook, The Greenwood on Helmswood Drive in Chelmsley Wood posted what it called an "important announcement" and a "gentle reminder". The post, made in the days following Christmas, directly addressed the way some customers were attempting to get the attention of serving staff.
The message was clear: "Our bar staff don’t respond to 'oi' or 'yo'." Instead, the pub humorously suggested alternatives, stating it should be either "treacle" or "keep the change". The core advice was succinct: "Shouting won't get you served quicker, but good manners definitely will."
Respecting Staff and Neighbours
The pub, which described itself as a "busy bar" with "great vibes", emphasised that the same rules of courteous conduct apply to all. This was not an isolated message about internal etiquette. Shortly after the initial post, The Greenwood followed up with another community-minded reminder.
While wishing everyone a Merry Christmas, the establishment also asked customers to "respect our neighbours when leaving the pub". It urged patrons to keep noise to a minimum, take the party away quietly, and remember that the pub is located in a residential area.
A Wider Conversation on Service Industry Etiquette
The pub's decision to publicly address customer behaviour highlights a broader conversation about respect within the hospitality sector. By posting these reminders on Saturday, 28th December 2025, The Greenwood has sparked local discussion on how patrons interact with service staff.
The move has been seen by many as a stand for the dignity of bar and waiting staff, especially during the busy festive period. The posts serve as a modern-day notice, using social media to gently reinforce traditional values of politeness and consideration in a community setting.
