Shoppers across the UK are being urged to try a simple three-word phrase next time they visit their local Asda, as a viral TikTok money-saving tip could lead to unexpected discounts.
The Secret Revealed
TikTok sensation Jordon Cox, better known as the "Coupon Kid," recently shared his surprising experience at his local Asda branch. After discovering an item he wanted was out of stock, Cox decided to approach customer service with a simple question about when it would be restocked.
"When I went into Asda the other day, and an item on rollback I wanted was out of stock – I asked the customer service desk, to see when it would be back in – and they instead gave me a voucher for money off in-store," Jordon explained to his followers.
How It Works
The magic three words that could unlock this benefit are simply: "Is it out-of-stock?" or variations asking about product availability. Jordon suggests taking a photograph of the empty shelf as evidence to show staff, which might increase your chances of receiving what are known as "smiley vouchers."
However, the money-saving expert was quick to add a note of caution: "I have no idea if this is nationwide, and haven't been able to find much through my research – so it may not work for you, but give it a try. But be nice to staff either way."
Mixed Reactions and Limitations
The revelation sparked considerable discussion among savvy shoppers. One commenter questioned whether the potential saving was worth the effort, writing: "The time spent waiting at customer service is worth more than 50p in my opinion."
Another provided context about the vouchers' history: "They are called smiley vouchers and they brought them back for a bit and realised people were just giving them out to family and friends and quickly stopped it."
A third user highlighted important restrictions: "Not for everything doesn't work for vapes and cigarettes," indicating that the policy doesn't apply to age-restricted products.
This isn't the first supermarket secret Jordon Cox has uncovered. He previously explained how to interpret the six-digit code on Tesco shelf tags featuring Clubcard prices. "The last two digits are the day, the middle two are the month, and the first two are the year of when a deal expires," he revealed in another viral video. "If it's something you buy regularly, you now know when to stock up before the price goes up."