One of Sutton Coldfield's most enduring family businesses, Syer Hair & Beauty, has snipped its final lock, closing its doors for good at the Gracechurch Centre. The salon, a mainstay for four decades, concluded its operations on Saturday, November 8, 2025.
The End of an Era for a Family Legacy
The hairdressing salon was originally launched some 40 years ago by Kenneth Syer. His daughter, Kimberley, joined him 33 years ago, helping to grow the venture into one of the Midlands' most successful independent hair and beauty salons. The business, known for its loyal clientele and multiple awards, was a fixture in an upstairs location at the shopping centre.
The salon's history is marked by both triumph and tragedy. The founder, Kenneth Syer, sadly passed away in July 2024. Kimberley had also previously lost her husband, Terry, to Covid four years ago. Despite these personal losses, Kimberley persevered, running the business with her daughter, Lauren, and a dedicated team of staff.
Uncertain Future Leads to Retirement Decision
In an online post, owner Kimberley Syer explained the reasoning behind the closure. Citing uncertainty surrounding the future of the Gracechurch Centre and the upcoming end of their lease, she decided the time was right for retirement.
Kimberley expressed her profound gratitude to all the clients for their loyalty, support, laughter, and wonderful memories over the many years. She also paid tribute to the incredible team of talented hairdressers and beauty therapists who had been part of the salon's journey.
Part of a Wider Trend at the Shopping Centre
The departure of Syer Hair & Beauty is not an isolated incident. It follows a series of other closures at the Gracechurch Centre, including the recent shutdown of Tokin Tea and the earlier departure of Prints and Treats in September.
This year has seen several other stalwarts leave, such as Beaverbrooks jewellers after 25 years, Bodycare, and the M&S Food concession. The centre's owners announced major redevelopment plans last year, proposing apartment blocks mixed with new retail units. However, no formal planning applications have been submitted in 2025, creating an atmosphere of uncertainty for remaining tenants.
Amidst the closures, there is some positive news. The popular Silver Tree Bakery is moving into larger premises, and Greggs has opened a bigger consolidated shop. New arrivals include a New Tooth Club dentistry and Specsavers, which is relocating to the former Laura Ashley unit.
