When Lacey joined Hales Homecare at 18 years old, she never imagined she would one day be recognised as Frontline Care and Support Worker of the Year at the 2026 Hales Group Awards. Today, the award-winning care assistant from Essex is encouraging other people to consider a career in care – a profession she says has given her “purpose, confidence and the opportunity to make a real difference in people's lives”.
Youth Unemployment and the Care Sector
At a time when more young people are struggling to find opportunities, careers in adult social care can offer a meaningful and rewarding career pathway. According to the Office for National Statistics (May, 2026), 13.5% of 16 to 24-year-olds in the UK were not in education, employment or training (NEET) between January and March 2026. Yet despite the growing need for homecare services, younger people remain underrepresented in the sector. Skills for Care reports that while 12% of the economically active population is under 25, only 7% of the adult social care workforce falls within that age group.
Hales Group's Commitment to Career Development
Nicola Mewse, group managing director, commented: “Lacey’s story demonstrates Hales Group's commitment to investing in its people and supporting career development at every stage, whether someone is taking their first step into care or progressing into a leadership role. At a time when youth unemployment and the number of young people not in education, employment or training remain significant national concerns, adult social care has an important role to play in creating meaningful, accessible career opportunities. A career in care offers young people much more than a job; it provides purpose, structured training, transferable skills and the chance to make a genuine difference in their local communities.”
Lacey's Inspiration and Rewarding Experience
Reflecting on what inspired her career choice, Lacey shared: "I was inspired to work in care by my mum, who taught me the importance of helping and supporting others. I also volunteered with Riding for the Disabled, where I worked with horses and supported people with disabilities. Seeing the positive impact this had on people made me realise how much I enjoyed helping others and inspired me to become a care assistant. I find it rewarding to support people and make a difference in their daily lives."
Encouraging Young People into Care
Despite the vital role social care plays in communities across the UK, it is often overlooked as a career option by younger generations. Lacey hopes her experience will encourage more young people to explore the opportunities available within the sector. Lacey said: "I would encourage other young people to consider a career in care because it is incredibly rewarding. You get the opportunity to meet new people, make a positive difference in their lives and support those who need help. Knowing that you've helped someone and improved their day makes the job very fulfilling."
For Hales, stories like Lacey’s demonstrate the value of investing in the next generation of care professionals and creating opportunities for young people to build rewarding, long-term careers.
