Emergency services, including an air ambulance, were called to an Aldi supermarket on Bath Road in Worcester on 3 September after a woman in her 70s was found in a critical condition. Despite the efforts of police, paramedics and air crew, she was pronounced dead at the scene.
West Mercia Police confirmed that officers and paramedics arrived shortly after 3.15pm following a call reporting concern for the welfare of a woman inside the store. The death is not being treated as suspicious, with no third-party involvement reported.
Staff response praised by Aldi spokesperson
A spokesperson for Aldi said staff reacted immediately to the distressing situation. The supermarket chain expressed pride in the swift actions taken by colleagues and confirmed that support is being offered to those affected.
“We are deeply saddened by this incident, and our thoughts are with the family and friends of the customer at this incredibly difficult time,” the spokesperson said. “Our colleagues responded immediately to the situation, and we are incredibly proud of our team for their swift actions in such distressing circumstances. We are offering support to the colleagues affected.”
Emergency services confirm details of the incident
A spokesman for West Mercia Police said: “We received a call around 3.15pm yesterday afternoon (3 September) with the concern for the welfare of a woman in Aldi on Bath Road in Worcester. Officers arrived and despite the best efforts by emergency services a woman in her 70s was sadly declared dead at the scene. Her death is not being treated as suspicious with no third party involvement.”
The West Midlands Ambulance Service dispatched an ambulance, a paramedic officer and the Midlands Air Ambulance to the scene. A spokesperson said: “We were called to a medical incident at an address on Bath Road in Worcester and sent an ambulance, a paramedic officer and the Midlands Air Ambulance to the scene. On arrival, a woman was found in a critical condition. Sadly, despite best efforts from crews, nothing could be done to save her, and she was confirmed dead at the scene.”
Investigation and community impact
The incident prompted a significant emergency response in the Worcester area, with the air ambulance landing near the supermarket. West Mercia Police have confirmed that no criminal investigation is underway, and the focus remains on supporting the family and the store staff.
Aldi has not released further details about the woman or the circumstances leading to the medical emergency. The supermarket chain has reiterated its commitment to supporting employees who witnessed the incident, with counselling and other assistance being made available as needed.
