NHS patients can now self-refer for back, knee and joint pain care
NHS self-referral for back, knee and joint pain care

Patients across England experiencing musculoskeletal problems such as back, knee, or joint pain can now self-refer to community MSK services without needing a GP referral. This change removes traditional barriers to care, allowing direct access to a range of treatments including physiotherapy, pain management, and occupational therapy.

What community MSK services offer

The NHS scheme provides a comprehensive range of treatments designed by NHS professionals to help people manage their conditions effectively. Services include physiotherapy, pain management, and occupational therapy, tailored to individual needs and circumstances. Whether dealing with chronic back pain, knee problems, or other joint issues, community MSK services offer professional support.

Eligibility is broad: the majority of adults registered with a GP in England can use these services, though availability may vary depending on where you live. Provision differs across regions, with some areas offering more extensive services than others. Checking local options is recommended to understand what is available in your area.

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Conditions covered by self-referral

Community MSK services can help with a variety of conditions and symptoms, including:

  • Back, knee, shoulder or neck pain
  • Arthritis
  • Sciatica
  • Carpal tunnel syndrome
  • Plantar fasciitis
  • Tennis elbow
  • Recovery after an injury, such as a sports injury or strain
  • Recovery after surgery, such as knee or hip replacement surgery
  • Other problems affecting the back, joints, muscles or ligaments

How to self-refer

Accessing the service is straightforward and does not require GP involvement. The process involves selecting a service online and filling out a referral form, typically completed at home. There is no need to wait for a GP appointment or obtain a referral letter. After submitting the form, a healthcare professional will review it and explain the next steps in the treatment journey. This direct access approach allows people to get help more quickly and conveniently.

Community MSK services represent an expansion of NHS support for musculoskeletal conditions, making it easier for people to access care without unnecessary barriers or delays. By enabling self-referral, the NHS is empowering patients to take control of their musculoskeletal health. To start a self-referral, visit NHS Services.

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