The Department for Work and Pensions (DWP) has issued a stark warning to benefit claimants that a single night in hospital over the festive period could lead to payments being suspended or terminated.
Immediate Notification is Crucial
Official guidance on the GOV.UK website makes it clear that claimants must act fast if they are admitted to a medical facility. The DWP states you must contact the office managing your benefit straight away if you go into hospital for one night or more. This rule also applies to stays in a care home or rehabilitation centre.
The department has emphasised that failing to report such a stay means your claim might be stopped or reduced. This warning comes as many people may require unexpected medical attention during the Christmas holidays.
What Information Must You Provide?
When notifying the DWP, either yourself or through a nominated person, you will need to supply specific details to ensure your claim is handled correctly. The required information includes:
- Your full name, date of birth, and National Insurance number.
- Your partner's details if they are part of your claim.
- The exact date you were admitted and the exact discharge date (if applicable).
- The name of the hospital and the ward where you were treated.
- Whether you were transferred between hospitals and your destination upon discharge.
You must also report any further hospital admissions within the last 28 days. If a relative or friend calls on your behalf, they must provide their own name and contact details.
Missed Appointments and How to Report
The guidance also covers missed Jobcentre Plus appointments due to hospitalisation or a medical appointment. Claimants must get in touch with the DWP if they cannot attend. The DWP confirms that if you are unable to call yourself, a relative or friend can contact the relevant department on your behalf.
This proactive communication is vital to prevent any unnecessary disruption to essential financial support, especially during a time of personal health crisis. Benefit recipients are urged to familiarise themselves with these rules to safeguard their income.
