Morrisons has confirmed it is rolling out a major change across 500 supermarkets in the UK, introducing Parcel Pending by Quadient lockers nationwide. This initiative aims to transform parcel delivery by allowing customers to collect and return items while doing their regular grocery shopping.
Rollout Details and Timeline
Following a successful deployment at Morrisons Daily stores, the partnership is expanding to full-sized supermarkets. Installations began in June 2026, starting with 125 locations, and will extend across Morrisons’ network of 500 supermarkets in the coming months.
Consumer Demand for Flexible Delivery
A recent Quadient survey found that 59 per cent of consumers want to manage deliveries from multiple carriers in one place, while 60 per cent prefer lockers in supermarkets. Quadient’s network of lockers is designed to meet this demand, offering a convenient out-of-home delivery option.
Statements from Quadient and Morrisons
Katia Bourgeais-Crémel, EVP Parcel Locker Solutions Europe at Quadient, said: “The expansion of our partnership with Morrisons, one of the UK’s largest and trusted supermarket brands, reflects a shared vision of making everyday services more accessible for consumers. By extending our open locker network across Morrisons supermarkets, we are helping consumers collect and return parcels as part of their normal routines, while providing retailers and carriers with a scale efficient delivery infrastructure. Together, we’re making out-of-home delivery more convenient and accessible across communities.”
John Parry, Head of Popular & Useful Services at Morrisons, added: “At Morrisons, we are committed to providing services that make life easier for our customers and strengthen the role our stores play within local communities. Following the success of our Morrisons Daily partnership, expanding Quadient lockers into our supermarket estate is a natural next step. This partnership enables us to offer customers greater flexibility and convenience while enhancing the range of useful services available through our stores.”
Impact on Customers
By introducing lockers at supermarket locations, customers will be able to collect and return items while completing their regular grocery shopping. This integration aims to streamline daily errands and reduce the need for separate trips to delivery depots or post offices.
