Widower's Virgin Media account transfer nightmare
A grieving widower details his three-month struggle to transfer his late wife's Virgin Media account, facing repeated calls and paying double. Read his full story.
Category : Search result: UK passenger rights
Drivers warned over unnecessary car recall payments
New data reveals millions of young motorists mistakenly believe they must pay for manufacturer recall repairs, risking unnecessary costs. Experts urge drivers to know their rights.
Sports Direct Demands £2,076 From Shoppers Over Stolen Parcels
Sports Direct customers face court threats and demands for thousands after parcels were stolen from doorsteps. The retailer is using a crime agency to pursue refunded shoppers. Read the full investigation.
ITV's £80m Bid for Rugby Nations Championship Rights
ITV has tabled an £80m bid to broadcast the new rugby union Nations Championship on free-to-air TV, potentially securing all UK fixtures until 2029. Read the full story.
Birmingham's inaccessible streets shock wheelchair user
A wheelchair user's distressing journey through Birmingham city centre exposes serious accessibility failures. Discover the urgent need for change in our streets.
UK Man, 76, Missing After Falling From Cruise Ship
A 76-year-old British man is missing after falling from the Marella Explorer 2 cruise ship near the Canary Islands. A major search operation has been stood down for the night. Read the latest updates.
New UK Taxi Licence Rules: National Standards Set
The UK government announces new national minimum standards for taxi and private hire vehicle licensing to strengthen passenger safety. Learn how this crackdown affects you.
EasyJet boss warns against Budget flight tax increase
EasyJet CEO cautions Chancellor Rachel Reeves against hiking air passenger duty ahead of Budget, as airline posts £665m profit and announces 16 new summer routes from UK airports.
Black Friday 'Discounts' Fail to Offer Cheapest Prices
Which? reveals most Black Friday 2024 products were cheaper at other times. Discover the truth behind the sales hype and learn how to shop smarter this year.
Walsall tenants hit with energy bill quadrupling
Hamilton House residents see energy costs soar from 4p/kWh to 17.67p/kWh as councillor slams housing provider over 'take it or leave it' pricing. Read the full investigation.
28 shops change returns policy after MSE probe
Martin Lewis's MoneySavingExpert investigation forces 28 major retailers, including The Range and Home Bargains, to correct illegal online returns policies. Discover your consumer rights.
Labour responds to 190k petition to stop game killing
The UK government has rejected a petition with 190,000 signatures calling for a ban on publishers disabling video games after sale. Discover the official response and your consumer rights.
No-Fault Evictions Banned in England from May 2026
Major rental reforms take effect in six months, banning Section 21 evictions and discrimination. Discover how the Renters' Reform Act impacts you.
Man, 73, missing after Disney Wonder overboard fall
A 73-year-old Australian man is missing after falling from the Disney Wonder cruise ship. Crews searched for five hours but were unable to locate him. Read the full story.
Metro warning: 'Don't rush closing tram doors'
West Midlands Metro launches safety campaign targeting dangerous behaviour around tram doors. New videos show proper etiquette ahead of Birmingham Eastside extension opening.
Birmingham Uber passengers ranked third worst in UK
Birmingham Uber users have the third lowest passenger ratings in the UK. Discover the city's score and expert tips on how to improve your rider etiquette.
New Child Rights Checklist Launched for Healthcare
Edge Hill University introduces a credit card-sized checklist to protect children's rights during medical procedures. Healthcare professionals can now ensure better communication and reduce distress.
Kesha barred from releasing new 'Tik Tok' version
Kesha reveals legal barriers prevent her from releasing the altered 'Tik Tok' version with changed P. Diddy lyrics. Discover why she can't release the updated track.
Six New Rental Laws Transform Tenant Rights in England
The Renters' Rights Act becomes law, banning Section 21 evictions and introducing major protections for England's 11 million tenants. Discover how the rental landscape has changed.
Martin Lewis reports brands to Trading Standards
Money expert Martin Lewis has reported Evans and Carluccio's to Trading Standards for misleading online returns policies. Discover your full consumer rights.
Slipknot sells music catalogue for $120 million
Nu metal titans Slipknot have sold a majority stake in their back catalogue to HarbourView Equity Partners in a deal valuing their work at $120 million. Discover the details of this major music industry transaction.
Northern Rail aims for 30m more journeys by 2030
Northern Rail unveils ambitious '30 by 30' plan to boost passenger numbers by 30 million by 2030. Discover how improved reliability and new systems aim to transform travel across the North of England.
CMA investigates 8 UK retailers over online pricing
The Competition and Markets Authority launches investigations into StubHub, Viagogo, and six other major UK retailers over misleading online pricing and pressure selling tactics. Discover if your consumer rights are being violated.
Tesco Car Wash Warning After Vehicle Damage
A motorist's car was severely damaged in a Tesco car wash, with a £750 repair bill. Tesco refused the complaint, citing a maintenance report. Read the full story.
Cowboy builder leaves Bilston mum with £17k repair bill
A disabled Bilston mum faces daily misery after a cowboy builder botched a crucial home adaptation, leaving her with a leaking ceiling and a £17,000 repair bill. Discover her fight for justice.
Cars held ransom in garage payment dispute
Motorists report vehicles held hostage by repair shops over unrelated commercial debts. Learn how to protect yourself from similar situations and what rights you have.
England's Biggest Rental Rule Change in Decades
The Renters' Rights Bill, set to become law, will ban Section 21 evictions and reshape England's rental market. Discover what it means for landlords and tenants.
DWP may scrap WASPI compensation over £10.5bn cost
The DWP is reconsidering WASPI compensation after new evidence emerged, with potential payouts reaching £10.5 billion for 3.5 million women affected by state pension age changes.
Landlords rush to sell before May 1 rental law change
UK landlords are accelerating property sales before the Renters' Rights Act takes effect on May 1, potentially creating a housing market surge. Experts warn this could reduce rental supply and push up costs for tenants.
New Renters' Rights Laws with £40k Fines
Labour government reveals timeline for Renters' Rights Act, banning no-fault evictions and introducing £40,000 fines. Discover the 7 key changes for UK tenants.
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