Costa Coffee has come under fire for increasing the price of hot drinks for NHS staff and patients. The hot drinks giant has been criticized for price hikes ranging from 15 to 25 pence on hot beverages sold in NHS hospital shops.
Price Increases Across the UK
Hospital branches of the chain, including those in Birmingham, have seen price increases of around seven percent, according to The Sun newspaper. The publication reports that a small latte or cappuccino now costs £4.05 at Medivest's Royal Victoria Infirmary in Newcastle, while a medium costs £4.30—up from £3.90 and £4.10 a year ago.
In Chichester, a small or medium latte or cappuccino now costs £4.05 or £4.30 respectively, representing a 20p increase compared to 12 months ago.
Other examples include Medivest Croydon University Hospital in south London, where a small latte or cappuccino costs £4.15 and a medium £4.40, compared to £3.95 and £4.20 on the high street.
Campaigners Call for Ban
Dennis Reed, from the over-60s campaign group Silver Voices, said: “It’s about time the NHS introduced a complete ban on contracts with Costa, who continue to price gouge vulnerable patients who just want a relaxing cup of coffee. The markup on a few coffee beans, plus a shot of milk and water must be astronomical. Profiteering on the back of pain and sadness is despicable.”
Costa's Response
A Costa spokesperson said: “We work with a range of partners across the UK to offer Costa Coffee in different settings, including hospitals, and there is no single set pricing across these locations. Prices are reviewed periodically and can vary by site, reflecting factors such as operating costs, the retail environment, and partner agreements. We regularly review pricing to ensure it remains competitive, while maintaining our focus on great quality and value.”
