British Gas has announced a new £40 million support package aimed at helping hard-up and struggling customers across the UK. The energy giant has pledged this substantial sum to assist those facing financial hardship, committing £8 million annually over the next five years to the British Gas Energy Trust.
Support for Thousands of Households
The funding is designed to support thousands of households grappling with rising energy costs and wider cost-of-living pressures. It will enable the Trust to expand and strengthen its frontline support services. The Trust, which is solely funded by British Gas, provides a wide range of practical assistance, including energy and debt relief grants, emergency fuel vouchers, and support for essential household items such as white goods. Additionally, it delivers targeted outreach programmes in communities across England, Scotland, and Wales to ensure that support reaches those who need it most.
CEO's Statement
Tracey Talbot, interim CEO of the British Gas Energy Trust, said: “This £40 million commitment comes at a critical time for many households who are still struggling to keep up with energy costs. Through grants, vouchers, essential household support and outreach in communities, we can provide both immediate relief and longer-term help for those who need it most. By strengthening our programmes and working closely with our partners, we can make sure support reaches people not just now, but in a way that creates lasting impact. Moving to multi-year funding will also give organisations the stability they need to plan ahead and deliver deeper, more sustained support in their communities.”
Managing Director's Comment
Gary Booker, Managing Director at British Gas, added: “Tackling energy debt and fuel poverty remains a major priority for us, and we’re committed to working alongside partners and communities to make a real difference for those who need it most. By committing £8 million a year to the British Gas Energy Trust, we’re ensuring vital support remains available now and in the years ahead, while giving the Trust the stability it needs to deliver long-term impact.”
This initiative comes as many UK households continue to struggle with energy costs, and the Trust aims to provide both immediate relief and sustainable, long-term assistance through its expanded programmes.



