Ofgem Alerts Millions to Free Energy Support Opportunities
Regulator Ofgem has issued a stark warning that millions of households across the UK could be missing out on essential free support due to lack of awareness about the Priority Services Register (PSR). This little-known service provides tailored assistance for vulnerable individuals who may require extra help with their energy needs.
Who Qualifies for the Priority Services Register?
The PSR is designed to offer additional support to a wide range of people. Eligibility includes those who have reached state pension age, are pregnant or have young children, or face challenges in speaking or reading English. It also extends to individuals living with disabilities or long-term health conditions, such as mental health issues or impairments affecting sight, hearing, or smell.
Ofgem emphasized the importance of this initiative, stating: "The Priority Services Register is a free service designed to provide additional support to people that might need it. By joining, you can receive tailored assistance from your energy supplier to meet your specific needs."
How to Apply for the Priority Services Register
To access this support, customers must contact their energy supplier or network operator directly. Applications can typically be submitted online, by phone, or in writing, with necessary details available on bills or company websites. It is crucial to note that households with different suppliers for gas and electricity will need to register with each separately. Additionally, individuals must reapply if they switch providers to ensure continuous support.
This proactive step by Ofgem aims to bridge the gap in awareness and ensure that all eligible households can benefit from the assistance they are entitled to, enhancing safety and comfort for vulnerable populations.
